From check-in to check-out, all was perfect. Management and Staff members are so lovely and helpfull- delicious breakfast on the rooftop. Clean rooms, riad is spotless from patio to terrace. Nice spa on spot, hammam and massage were so good. We did have a free upgrade proposal, we had a lovely minth tea upon arrival with a full explanation and map from Olivier I recommend this Oasis and will come back for sure.

laat je NIET foppen. Op de website lijkt alles geweldig. daar aangekomen, ouwe meuk. Muffe geur in de kamer. Geen koelkast. Geen airco. Geen mini bar.

Staff was super friendly and it's in a pretty convenient spot. I wish the shower had a curtain. Also, the walls are pretty thin. You'll sleep well.

Room were clean and staff and owner were very nice to greet us on arrival, the location is very convenient an is right next to Bahia palace, just it’s on a small ally where no car can get on so you need to take your luggage inside and hotel doesn’t have any lifts and with bare minimum facilities. But with comfort and service the place makes up for it.

Fair…Raid very dated. Needs updating. Bed was hard and bathrooms have no curtains so water every where. Hot water not dependable. Location was good. Highlight was the owner and staff, very helpful. Not sure there was value for the price. Do your homework. Cab drop off 3 minutes from Al Ksar entrance.

Super traditional riad style room, with a window out onto the central open area. Friendly and very helpful staff, great advice about how to get the most from our trip. Quiet and efficient air con. Tasty breakfast each day with a mixture of savoury and sweet options, fresh fruit, fresh coffee and/or tea. A lovely stay.

I first came to Riad Al Ksar and Spa in 2018, initially for 10 days... I felt so good that finally I stayed for 3 weeks! I returned this year (2025) in September and had another excellent stay. This place is a wonderful oasis of calm, in a charming Riad with a magnificent patio (including a giant banana tree and swimming pool) and a terrace with a great view on the rooftops of Marrakech and on the Koutoubia. The Riad is perfectly located next to the famous souks, the Bahia Palace, and just a few minutes' walk from Jemnaa el Fna Square and all the tourist attractions. Olivier, Damien, and their entire team always do all what is possible to make your stay as pleasant and enriching as possible. Also, take advantage of your stay to treat yourself to a moment of revitalization and relaxation at the spa in the expert hands of the team of masseuses!

Il Riad che cerchi, soprattutto la cordialità e la disponibilità di tutto lo staff. Risolvono qualsiasi problematica con rapidità. Olivier un vero professionista con un sorriso contagioso. A presto

Lieu très bien placé avec un super toit terrasse et un hammam spa. Le propriétaire est à l’écoute et de bons conseils et le personnel très gentil

Cockroach Infestation! Within 1 minute of entering our room, we saw 3 giant cockroaches. I immediately booked a different hotel and kindly informed the manger that we were not comfortable sleeping in those conditions. Rather than being understanding and apologetic, I was reprimanded for not being willing to stay. I very kindly explained that we would be too anxious knowing they were there. I was told I need to go back to America and that I should have never gone to Morocco. I have been all over the world and have seen many bugs, animals and reptiles, HOWEVER, that does not mean I want them in my bed!! These are very basic living conditions to expect and seeing 3 within 1 minute, who knows how many more there were we didn’t see. We were denied a refund. It’s very unfortunate they were not able to understand our perspective and this is not a way any respectable business should be conducted. The 5 star hotel we booked was only $200 more. Though we had a very rough start, we absolutely loved Marrakech and hope to come back to this amazing city one day soon.

Quiet and clean. A full bar would be good, and the pool is not really usable.

Un accueil très chaleureux, de très bons conseils pour nos visites. Nous sommes ravis de notre séjour ! Un grand merci à nos hôtes vraiment très sympathiques.

We were three women friends on our first visit to Marrakech. Choosing Al Ksar was the best decision we made. Not only is the property beautiful, but the management and staff are simply outstanding. Everyone from the skilled spa therapists to the housekeeping staff went out of their way to make us comfortable. The managers [owners?] Olivier and Damien couldn't do enough for us--preparing special meals, booking excursions, following up later to make sure everything was satisfactory. Their warmth and attention to detail made us feel truly at home. Now that we're back, we can only dream of those breakfasts and dinners on the rooftop terrace, punctuated by birdsong and the haunting calls to prayer.

Superbe accueil de Damien qui est à l écoute de ses hôtes toujours présent pour des conseils. Riad très calme super petit déjeuner sur la terrasse. Personnel agréable et très gentil. Très bien placé. TOP

My stay was amazing. When I arrived Oliver sat with me and explained the must see places and what to expect in Marrakesh. The Riad is located in the perfect place -most of the sightseeing places are walking distance. The Riad is very pretty and the staff are absolutely lovely.

Een mooi ingerichte Riad , ruime kamer . Het ontbijt viel tegen .Elke dag hetzelfde met eeer warme afgebakken broodjes , eenmaal opengesneden werden ze keihard . De ligging is zeer goed .

Beautiful Riad and fantastic staff, led by Damien who is very helpful and knowledgable. All services offered if you want them, with no pressure at all. Lovely roof terrace where a great breakfast is served and where you can relax and have a beer or a G&T and watch the sunset whilst listening to the evening call to prayer from the mosques! Good location close to Bahia palace. Highly recommend Riad Al Ksar.

A very pleasant relaxed vibe with excellent attention from the staff.

excellent original experience - highly recommended!

We stayed for 5 days in the heart of the Medina and this Road was exceptional. The management and staff were excellent and made the visit a great success.