Historic vibes, clean room, nice view, helpful staff. Breakfast was included and all you can eat. Food was fresh and coffee was good.

Sød personale og alt i alt et dejligt sted.

Beautiful place with helpful staff and the best view in town.

The staff are exceptional-all of them. They helped us with tickets and brought me tea and cookies one night when I was sick. The breakfast staff is so personable, kind, and attentive. The cleaning staff are impeccably efficient and energetic and have a wonderful sense of humor. We see the same people every year and they remember us. Thank you all!

We were a family of four that stayed in the “family room”. The room was beautiful, comfortable and had plenty of space. The rooftop restaurant had beautiful views, wonderful food and drinks and friendly staff. Alessandro made us feel welcome. Our daughter had a nut allergy and he made sure to accommodate her and let her know her safe food options. We loved the location. Close enough to walk to the sites, but more quaint, a little less touristy.

Fantastiska cocktails och en mysig takterass. Charmigt område

Charming, quiet hotel which helped make our visit to Florence special. The room was spacious, super clean and comfortable. The Loggia fantastic and most importantly, everyone had a smile and was helpful. Best hotel in Florence for a personal and charming stay.

Absolutely amazing stay! Great location to all major attractions, great restaurants nearby, beautiful rooms, certain room has Duomo view, incredibly helpful staff! Definitely recommend it and we are planning to come back!

Hotel Palazzo was stunning. I would definitely stay here again and I already can't wait to! The staff were so friendly and made you feel right at home. Everything was walking distance and the area was incredible!

This very hip hotel features a stylish rooftop bar—the hottest spot in the city—along with cool and friendly front desk staff, amazing rooms adorned with antique furniture and beautiful wall paintings, and stunning views throughout.

The warm and friendly staff.Excellent breakfast. Beautiful loggia overlooking Florence

We spent 3 nights at the hotel. The staff is phenomenal! Very friendly and welcoming. Can’t beat the location, everything is within walking distance. My issues are with the room (#6). Decor needs updating. Our room was adjacent to the dish washing/kitchen room!!! There is constant traffic. Quite noisy, especially when trying to go to sleep. And the bathroom…the shower floor drained away from the drain. There is no door on the shower causing a flood in the bathroom. We used about 3 towels each time we showered to contain the water!

Fantastisk personale, stort rom og en nydelig terrasse som er populær for ettermiddagsdrink og solnedgang. Book bord i forkant

We wish we spent our whole trip here! It’s absolutely gorgeous. Breakfast and drinks on the patio are unbeatable. Staff was friendly, comforting and accommodating to every one of our needs, including calling a taxi, an early check in when I wasn’t feeling well etc. Excellent stay!

Worth the stay and I highly recommend

Nice and elegant, good breakfast options

The Hotel is so charming and exactly the vibe you want from Florence. The staff are amazing and they are very helpful guides to the city and have great, chic taste.

The first room we had we were not impressed. The staff was quick to fix it and the next night we had a much better room. The rooftop was very popular and beautiful to enjoy breakfast on. The location is FANTASTIC. The hotel is quintessential old world Italy. Walking distance to Rialto bridge and Pitti palace. Great restaurants downstairs. LOTS of stairs to get up and down to the hotel but there is an elevator.

Front desk staff were super accommodating, helpful and friendly. . Meals on the loggia were very tasty with a great view. Beds were comfortable and room was clean

rooms are spacious with A/C. Lovely buffet breakfast overlooking St Spirito piazza. Also great place to have a. Drunk in late afternoon or evening. Several great trattorias nearby.