totally misrepresented on the website. photos from years ago lead one to believe. it's a functioning hotel. paid a ridiculous amount to fund the upcoming renovation. i would expect a refund. highlights: dirty carpet in room, horrible unhygienic repair work in shower, dank and uncared for. reception is a mess, public area look like a doss house. walls peeling... breakfast was meagre and tasteless the WiFi worked, amazing

The hotel room and service are not even worth of 500RS per day, pathetic situation of the room and services All the information mentioned in cambay grand site is fake and Cheating the customer Hotel reception person has no word other than sorry when i addressed the complaint.

Food was good. Rest everything was below average. Looks like Hotel was built for a 4 star capacity.. But hopelessly maintained :-(

The hotel was completely rundown,definitely in need of refurbishment. The internet connection was non existent and the staff had no idea about how to resolve these issues. No television was available and despite complaining again this wasn’t sorted and no explanations were given. The complimentary water bottle was a used one ,open. None of my issues were dealt with and access to any manager was impossible. There weren’t any no smoking rooms available,therefore my bedroom smelt heavily of cigarette smoke which was very unpleasant. No emergency lighting was available when the electricity cut off and I had to make my way downstairs in the dark,so quite dangerous. The site should use updated photographs of the hotel so that people know exactly they are booking.

Its horable place . worst expriance there so i realy disappointed.

Worst rooms, washrooms, Wi-Fi, restaurant with dirt, cockroach. Washrooms dirty, Very old property & not at all maintained. It is simply roadside or railway station type of lodging feel ..

Worst experience ever, rooms are very dirty and stink... hotel staff are not that much friendly... no amenities in room and bathroom...

Room service are very poor after a call from almost 2 they can't provide clean towels

Very bad experience. Food is not good. Cockroach and hair in food. Room not mentained. Very limited staff so service is not good.

Drainage in washroom is not proper. A little water on the floor from the basin passes to the bedroom which makes the room filthy

A Lodge like stay. Swimming pool is closed since many months. Hot water for bath comes only in mornin that too frm 7:30 -10am. In breakfast they keep paper cups for tea and coffee and they give you cup and saucer only on request. 1 of the biggest thing missing was SMILE on each n every staff memebers.

Room booked online Terrible smoking room with smoking smell The entire floor was untidy After hours of deliberations the room and floor was changed The worst ever experience of an hotel that was rated as four star

Breakfast could have been better organized. Room is ok for the price we pay. Overall an ok hotel to stay at the given condition for the given price.

What was Promised online was not provided. As we were four, while booking they promised two king size bad but a on king size bad and single bad was provided

THE HOTEL WAS SHUTDOWN FOR SOME TIME AND HENCE THE ROOMS, HOUSEKEEPING SERVICE QUALITY WAS A BIG LET DOWN.

姉夫婦と2部屋頼み、中のドアで繋がっているお部屋にしてくれました。私の部屋はまぁまぁ綺麗に掃除されていましたが、姉の部屋は冷蔵庫の中がビチョビチョでカビが生えていました。床も掃除してるの？と言う感じで、洗面台も微妙でした。毎日毎日、足りないものがあり、トイレットペーパーやバスタオル、水などをハウスキーピングに電話して持ってきてもらいました。

The hotel rooms are ok but the maintenance is very very poor. Rooms are not cleaned until forced to. Lobby is dirty. The hotel doesn't seem to have room service staff.

There is no good management and service is very poor. Rooms are not cleaned properly and breakfast is repetitive and basic. The menu is also very basic and the chef is not very professional.

Hotel room is good but hotel service was very bed. I called for baby milk on 1pm but till 5pm didn't give 2-3 time I called. Then I went reception from 7th floor. It's very bed I m not satisfied because I came from uk with four kids.they were tired.its rubbish service

smelly, dirty place with poor service. checked out a day earlier forgoing advance paid.