Room was nice and clean. Staff was very polite and fast. The onsen was great and the half board was fantastic. The place is up a hill and i didnt check about shuttles so had to walk it up with the bags and it was rough.

Room and staff were great. Room was fairly expensive compared to others. Would recommend going to a Michelin star restaurant over the dinner you can get with board.

ぱっと見は古式ゆかしい感じの内装だが設備は新しく整っており、かなり寒い日の宿泊だったが快適に過ごせた。 食事は味も量も大満足。

Great!

客室はもちろんのことスタッフの対応が素晴らしかった

お部屋も景色もとても綺麗で、温泉も金の湯と銀の湯どちらも楽しめゆったり過ごす事ができました。 お店の方も親切でとても良かったです。 1番嬉しかったのは有田内の観光や食事の場所まで送迎してくれたのでとても助かりました。大満足です。

客室は清潔で、温泉も素晴らしいく、スタッフの対応もとても良かったです。

Room was very clean and staff was extremely friendly

到着が遅く、暗くなってしまいましたが、部屋に入った角部屋からの景色は最高でした。 旅館内のお香のかおりにも癒されました。温泉に浸かってゆっくり過ごすことができました。ありがとうございました。

部屋からの景色も良くて、感じは良かったです。CDプレーヤー、Bluetooth対応のオーディオが部屋にあったのも嬉しい。 料理も美味しくて、スタッフの対応も良かったです。

Great service and Kaiseki is really delicious. Onsen is clean and beautiful.

Room is extremely fabulous, staffs are great, amenities are in high quality!

餐廳員工服務很好

nice room, very good,services

館内の内装、お料理、お風呂、お部屋、コーヒーが飲めるラウンジ全て最高でした

スタッフの方の対応がとても良かったです

Staff were kind and courteous, room was spacious and comfortable, food was excellent (dinner and breakfast)

It is overall a good stay. Just that for a premium price of 600 USD for 2 nights (breakfast included) for a single person, this place fall slighly below expectation, partly due to lack of shower in room, the fume from burning of incense, lack of facilities such as coin washing machine, in-house cafe, coin washing machine, need to surrender room key to front counter when going out and relatively lesser choice of 2 public baths. Food was excellent, staff was attentive and helpful, the futon bed was comfy, maples view near breakfast area is great.

This was my first time in Arima and also my first time staying in a traditional Japanese-style room at a ryokan. I had stayed at a different ryokan the night before in a Western-style room, so this stay was a completely new experience. The staff and service were wonderful, and the location of the ryokan was very scenic. I had not included dinner in my booking, but I wish I had. I did rent the private onsen for 45 minutes and was able to enjoy the relaxing effects of Arima’s famous gold and silver waters. The tatami-style room was charming and comfortable, and I would love to return in the future and bring friends with me. Breakfast the next morning, with everyone wearing yukatas, made the experience even more memorable.

Really nice, welcoming staff. Food was 10/10! The traditional japanese room was great too. However, be warned, the floor beds are not particularly comfortable. Suggestion for the hotel: upgrade your towels as the ones you currently have are too thin, small and feel like sandpaper. They did not fully wrap around our bodies.