Was not clear until close to visit that spa access not included.

Great stop over. Friendly and helpful reception staff. Nice room, comfortable bed and quality linen. Quiet

Rooms were spacious and clean comphy beds

Breakfast team were really clued up about my coeliac disease and the choices were really good

It shouldn't be called Hotel &Spa. The name is misleading, the spa has nothing to do with the hotel is totally independent a separate business. It just happens to be inside the hotel. Disappointing really.

Friendly staff all round. Room spotless. Nice bar area. Plenty of parking. Can't fault at this price point.

Wonderful staff. Very friendly and go the extra mile. Felt very new and clean. Comfy beds and everything you need. Good buffet breakfast with lots of choice and freshly made eggs.

Staff without a doubt! All will to talk and very courteous and friendly

The hotel was lovely dinner and breakfast, only down side we could not use the spa as we were unaware we had to prebook but definitely stay here again.

Room was lovely, gym was small but adequate, food was lovely, staff were really pleasant!!

Comfortable hotel with good facilities, good breakfast choices and quality.

Staff were polite and the room and facilities were spotless

Comfortable, clean and good value.

Lovely hotel. Nice vibe and great, friendly staff.

Lovely hotel and lovely rooms. Really friendly, helpful staff. I had a pleasant stay.

Wonderful staff, lovely room and amenities. Missed a chance to enjoy the spa as didn’t realise early enough to book in advance - just means we have to come back! Food also very good 😊

Ik weet niet of het bijzonder is, maar alles klopt in dit hotel. Het personeel is bijzonder vriendelijk, de lobby is gezellig, de kamer was enorm schoon, de bedden goed en het ontbijt bijzonder goed. Absoluut een topper dit hotel

Nice clean rooms and hotel. However be aware that, if you reserve through a third party, there are no options from the hotel for reservation management.

Overall it was a pretty average hotel. The foyer is great and there’s a nice area there to drink from the bar. The reception staff were friendly and helpful. We tried the spa facilities which were good even though the spa area itself is pretty small. We had a premium room which was a good size but only had a narrow wardrobe for hanging clothes. Most of our clothes stayed in their respective case/overnight bag as there was nowhere to put them in the room. The bathroom had a bath and overhead shower which was basic. When the bathroom was last decorated it was prettily sloppily done as there were splashes of grey paint from the ceiling on the bathroom tiles and also some patches of white still on the bathroom ceiling. We ate dinner in the restaurant one. We had been informed that there was only a limited service on offer between Christmas and New Year and the menu was basically just pub food rather than a four star restaurant and not particularly good pub food either. We ate in Winchester a couple of times during our stay and the quality of food in the pubs there was far superior to that served in the hotel. We also had breakfast on the two mornings we were there which was patchy. They had some decent continental breakfast offers with decent sized croissant and pastries. However the cooked breakfast was disappointing. I think that they were a bit understaffed as there was always a wait for some items and the quality of the food on offer was pretty poor.

Room excellent, clean, comfortable and spacious. Staff very friendly and welcoming