Unfortunately, my experience at this hotel was very disappointing. The property is quite old, and the room I stayed in had lots of problems:
- Very strong sewage-like smell. I contacted the front desk during the afternoon to request a room change due to the smell, but the receptionist working at that time was not welcoming or helpful. My request was refused immediately, and I felt that my concern was not handled with the level of attention and professionalism expected
- The room was extremely noisy, there was significant noise coming from the street until 1:30AM and after that, the noise came from inside the hotel, as our room was located close to the elevator and there was constant movement and disturbance.
- The air conditioning unit was also old and very noisy, which made it difficult to rest properly.
- The bed was extremely uncomfortable, which made the overall stay even more difficult.
- The breakfast was very basic, and on the second morning, the coffee machine was not working.
- The only positive aspect of this hotel is its location.
However, considering the overall experience, I do not feel that the stay was worth it. We had originally planned to extend our stay in Valencia and had even made another reservation at the same hotel, but after this experience, we decided to cancel and move to a different hotel instead.
