Xếp hạng và đánh giá tổng thể Hotel Naples

The hotel is okay and centrally located, which is a big plus. However, I’m not sure I would consider it a true four-star hotel. It could really use an upgrade, and the cleanliness left something to be desired. Overall, it’s fine – but there’s definitely room for improvement

Ottimo Hotel!!

A

Buena opción

The people at the front counter were awesome. Friendly explained the shopping and food places for the type I asked. The breakfast was high quality food and clean. Overall the stay was a 9. Could have been a 10 if the day I checked in. I couldn’t reach the hotel on my checkin date due to the taxi strike for 24 hours. The next day I checked in and they had my checkin available and the lady cared less about a refund due to the taxi strike. They she tol me the checkout date was Saturday not Sunday. My reservation copy showed Sunday June 1, 2025. I had to call hotel.com and they sent me the confirmation email and I showed the lady again. Told me know and she checked in the computer and some other paper behind the desk. Finally kept showing the email she said checkout June 1. You can see my frustration and my wife and I both in the late 70’s. The taxi strike for 24 hours we didn’t no about until we left the airport, I feel I should not have been charged the night I couldn’t get there.

Fatal

Albergo discreto. Pros: personale cortese e disponibile. Check-in molto veloce, la stanza era pronta prima dell'orario di check-in. Cons: odore di muffa negli ambienti comuni e nelle camere, ho trovato un paio di insetti in camera (uno nel letto).

Convenient to the ferries

A parte la posizione e il personale cordiale, nessun motivo per tornare: vecchio, rumoroso, non particolarmente pulito, colazione più che scadente.

comoda per il centro

Nice hotel, recommended

tutto bene in generale. colazione buona. personale reception gentilissimo. La camera forse perche singola aveva delle piccole imperfezioni che ho detto alla recption nella speranza che la prossima volta sia migliore il tutto

Bel posto centrale comodo e pulito

Très bien

A bit run down. Not much value for money. I will avoid going back… still, I would not delete it from my list.

Struttura ed interni fra anonimo e funereo

La habitación no tenía conexión a internet

The property was very well maintained & our room was large enough to relax & unwind! It would be good if the hotel provided tea & coffee making facilities.

Good position, personnel kind, breakfast fine

La posizione centrale ,la disponibilità dello staff la pulizia