The bathroom was terrible - the shower didn't drain - you were standing in dirty water. Caulking was needed everywhere. I know it's a very old building but charging people to stay should result in applying more funds for upkeep.
Elizabeth
Giải trí cùng Bạn đời
8,0
/10
Đánh giá cách đây 14 tuần
Expedia Group verified review
The staff were very friendly and helpful. One of the young men even used his phone to order dinner for us! They were helpful with guiding us to restaurants and helping take up our luggage. The only issue that was not great was the stairs and having to go up two flights. Otherwise, the hotel was good.
Brenda
Giải trí cùng Bạn đời
10,0
/10
Đánh giá cách đây 14 tuần
Expedia Group verified review
This was a gem in Edinburgh. we had a beautiful suite overlooking the street. The staff was warm and friendly... lots of good tips on visiting in the area.
Jody Ann
Giải trí cùng Bạn bè
10,0
/10
Đánh giá cách đây 15 tuần
Expedia Group verified review
I like the proximity to downtown Edinburgh and the castle. Walking everywhere was easy. The staff were friendly and helpful and the hotel was lovely.
Jerry
Giải trí Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 16 tuần
Expedia Group verified review
Parking was a challenge the first night. Had to park on the street. Edinburgh parking is expensive!
Mary
Giải trí cùng Bạn đời
6,0
/10
Đánh giá cách đây 17 tuần
Expedia Group verified review
Bed was comfortable but everything could definitely use some fresh paint & TLC. Wouldn’t stay there again especially for the $$$
Staff were ok but definitely not what I would call friendly. There was no TP in the bathroom when we got there so we had to go up & ask for it. He brought it but with no apology.
Verified traveler
4,0
/10
Đánh giá cách đây 18 tuần
Hotels.com verified review
There wasn’t any cold water in the shower so water was scalding hot also when we turned the water on in the sink the water leaked under the toilet! we reported these issues and told they would be addressed but they were not!!!!!!! Bed was comfortable but room was in really bad shape! Front desk check person was super friendly but doesn’t make up for not being able to shower! I’m a budget traveler and I don’t mind an older hotel but this one is in serious need of repairs and a good cleaning! The location was pretty far from any stores or food when I asked the night person where we could get a bite to eat In the area he said he didn’t know!! It was pretty rough good thing we only booked for 2 nights and found another hotel for the rest of our trip
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Matthew Paul
Giải trí
6,0
/10
Đánh giá cách đây 18 tuần
Expedia Group verified review
I stayed for 2 nights. The staff were friendly and accommodating. I did not make use of bar or restaurant due to having other plans. The room was quite small but adequate. It was however rather tired and could have been a little cleaner.
William
Công tác
10,0
/10
Đánh giá cách đây 18 tuần
Hotels.com verified review
Got in late and left early. Didn't interact directly with staff, but self check-in was easy, and the room was as described. Good value for that part of town.
Christopher
Bạn bè và Gia đình
10,0
/10
Đánh giá cách đây 18 tuần
Hotels.com verified review
Manager could not have been more helpful. Quiet and comfortable rooms, at a great location! Excellent find.
Tom Skovbo
Bạn bè và Gia đình
2,0
/10
Đánh giá cách đây 22 tuần
Hotels.com verified review
Det mest beskidte og ulækre kælderværelse vi nogensinde har oplevet. Hold dig langt væk fra dette forfærdelige sted. Personalet ignorere os og svarede ikke på spørgsmål.
John
Giải trí cùng Bạn đời
10,0
/10
Đánh giá cách đây 23 tuần
Expedia Group verified review
Quaint. Great staff. Especially Andrew
Sean
Giải trí cùng Bạn đời
8,0
/10
Đánh giá cách đây 23 tuần
Expedia Group verified review
It was great to stay in a beautiful area of Edinburgh close to a tram line and within walking distance of many sights and amenities
Daniel
Giải trí cùng Bạn bè
6,0
/10
Đánh giá cách đây 24 tuần
Expedia Group verified review
Parking in the area was rough but arranging parking through the hotel made it easy. Hotel was a little outdated and rooms were sparse, but the staff was incredibly informative and friendly. Good area. Easy walk to the royal mile and very close to dean village.
Satvir
10,0
/10
Đánh giá cách đây 25 tuần
Expedia Group verified review
Over all very nice
Jesper
6,0
/10
Đánh giá cách đây 26 tuần
Hotels.com verified review
By hotel, ok placering, gammel og dårligt vedligeholdt, ingen elevator, sengen var dårlig, ikke ordentlig rent, vinduerne virkede ikke, servicen ok, og ok morgenmad
Leah
Giải trí Kỳ nghỉ gia đình
2,0
/10
Đánh giá cách đây 27 tuần
Expedia Group verified review
We arrived at 4:30 pm. Checking was anytime after 3. There was no parking and was told that nearest parking would be at least a 15 min walk. We had luggage and a guest with heart issue. We asked to see the room because the hotel desk area didn’t appear as the photos. The room had no been cleaned and rags and cleaner left in room. Bathroom was dirty. We said we couldn’t stay as this was not acceptable. We contacted Expedia. They contacted the manager who lied and said we never came to the hotel only called. That is not true. He would not refund our money. Very disappointed in both this Hotel and Expedia for not doing the right thing. It is not our fault that room was not cleaned and no parking except maybe at a public lots 15 minute walk away. Why lie? Very very poor business attitude towards their hotel conditions and their guests expectation.
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Anne
10,0
/10
Đánh giá cách đây 27 tuần
Expedia Group verified review
Great hotel with very friendly staff. If I’m ever back in the area, I’d stay there again.
Geert
Giải trí Kỳ nghỉ gia đình
4,0
/10
Đánh giá cách đây 29 tuần
Expedia Group verified review
Aan renovatie toe en ontbijt stelde niets voor.
William
Giải trí cùng Bạn đời
2,0
/10
Đánh giá cách đây 29 tuần
Expedia Group verified review
Avoid Avoid Avoid!!!
This review is a very honest review and only from the reception to our allotted basement room…room 2. The approach to the room is very dated and not very clean. The wallpaper around light switches at the bottom of the stairs was filthy. In the room it became very apparent that the room was not of a standard that we would have expected for the price that we had paid. It was very dirty, with stains on the carpet, the roller blind at the window had a couple of holes in it, there were holes in the wood work around the door and the bed had the drawers removed from the divan and ripped material hanging down. I appreciate that this is an old building but the overall decoration is very very poor. In the bathroom there was a horrible brown stain at the front of the basin and it looked like a chunk of the basin had been broken off and glued back on. The toilet had no fixings and was wobbling around loose. In the shower cubicle the grout in the tiles looked black and mouldy and as with the bedroom, the bathroom was very dirty and of a very poor standard. We actually looked at the possibilities of finding another hotel but on a Friday evening in Edinburgh, that’s an almost impossible task. I approached the chap on reception to express our thoughts within the hour of arrival and he said that he would pass them on to the manager. At no point did anyone try to make any contact with us. It wasn’t until checkout that I spoke with the manager and he was very dismissive.