Beautiful hotel and great services

Ok เป็นโรงแรมที่ดี บรรยากาศธรรมชาติ สะดวกสบาย ร้านอาหารในโรงแรมดี

Nice service and comfort. Hotel a little worn down, but not much. Nice gym and awesome pool

High quality hotel with good fitness facilities including an outdoor and indoor pool (water is a bit cold though). Rooms are huge with a very comfortable bed, and are very clean and well maintained. WiFi in rooms is not great, better in the lobby. No bar that I could find and info on where the two restaurants are located was poorly signposted and poor info on them in the room. They are on level B by the way. E-cafe Western restaurant was ok, but they literally had the same buffet selection every evening. Breakfast options were fine for western taste, but very expensive. I didn’t try the Cantonese restaurant. Very little I could find to do in the local area other than the sports facilities. No bars or restaurants within easy walking distance, but there is a small supermarket next door. Convenient 10-20 minute drive to the canton fair in the free shuttle bus provided, dependant on traffic. Staff spoke enough English to deal with booking taxis etc. Be aware there are two chateau star river hotels in Guangzhou so make sure you have the full mandarin address with you when getting a taxi back to it. It would be on my shortlist to stay again, but the poor WiFi in the room and lack of a bar stop it from being my 100% go to option. If they sorted those I would stay there every time I visit Guangzhou!

Very nice hotel many amenities we recommend for pleasure or bussines

It's in the middle of nowhere. Very slow check in as only 1 person spoke English. And also they are using very strong airfreshner at the lobby that was actually causing real headache.

整體服務態度良好，員工友善，地方也很大，很新。 本應是很好的選擇，但因為所分配房間，太大香煙味，及後所更改的房間，也有很大煙味。估計因為太多住客不守規則引致。

This is an amazing hotel. The places oozes luxury, the rooms are brilliant, the staff cannot do enough for you, the food is out of this world and there are some parks nearby with lovely walks along the river. Only small criticism is that drinks and food are slightly expensive but the expected cost for a 4 or 5 star hotel.

My stay at the hotel are not to bad, the services are great and hotel staff are friendly. The only thing is that my room do not have a sofa and small table only with a working table with a chair, if a room with 2 person there will be no place to sit but only on the bed.

装修高档，入住舒适，停车也方便，旁边的小区散步很舒服。 就是早餐太贵了

房間很大很舒服 設施很好

호텔전체적으로는 5성급이상할만큼 잘되어있고 모두들 친절하여 서비스도 최고였습니다. 방도 너무 이쁘게 디자인 되어있고 청결하며 편안했습니다. 야외 수영장도 잘되어있고요. 다만 주위에 아무것도 없어서 호텔외 식당을 가려면 택시타고 시내에 나가야 하는것이 불편했습니다. 다른곳 안가고 호텔서 먹고자고 쉬다가려면 적극 춘천합니다.

酒店前台服务人员热情周到，整体感觉良好，酒店早餐价格稍贵。楼下中餐口味极佳！免费专车接送很方便， 如果可以增加班次则更加好。

酒店想我加錢upgrade間房，我不答應，不知是否這個原因，我就住在地下G/F。 我去旅遊有個已定好的預算。如果我要住好D，我會在預訂酒店時決定。 我不會臨時在酒店reception，突然決定用額外的錢來升級房間。 Hotel staff requested me to upgrade my room at reception. i declined because i do not want to spend extra money on my hotel. i have my own budget for this trip, i will not gonna change my decision once i book a hotel on website. this request from hotel is non sense.

Hotel本身位置比較偏僻,附近沒有大眾交通工具, 需要依靠計程車接送, 但離交流道很近, 上下高速公路鰻快速. 酒店本身的設施以及服務還不錯, 樓下飲茶餐點也不錯, 但相對消費比較高

Nice hotel and staff but room wasn’t very clean

Fantastic

a little bit far from chimelong park

整體感覺十分舒服 員工也很樂意幫忙 只是附近沒食的地方 最近的也得花20-25人仔才到

The hotels internet was beyond poor. I had to summons help ( finally receiving a router) three times. When checking out and telling the clerk of the problem, she advised me that many many guests complained of the same problem, which suggests the hotel management could not care less to fix the problem. After my first day of trouble, I asked for a free breakfast or something for all the headaches and was denied such. Service not up to par. Hotel was nice, very clean, but in a so so location.