The floor level when you step out of the bathtub is uneven from the base of the shower, making it tricky to balance when you are stepping out. I’m a reasonably fit person, and I lost my balance, stepping out of the shower and fell face first onto the floor. The inside of my leg was dark purple for days from impact. Later on, I found a stool under the sink which I’m guessing, is to protect people from falling on their face when they get out of the shower, but unfortunately, I only realize this was needed after hurting myself. I can’t imagine that’s up to code.

Simple hotel (light on amenities), very good location. Room was very clean, well styled, and comfortable bed. The bath tub/shower are raised up, so for mobility impaired people might be a challenge. The staff were exceptionally kind and courteous. Truly an outstanding experience.

Overall good stay

Good location!

Excellent area a hidden gem of a property

Perfect spot for a musical trip!

Hotellet var meget bra, hyggelige folk, og flott renhold. Selv om flere av rommene ikke hadde baderom, fungerte det greit med badekar og dusj integrert i selve rommet. Minuset var at hotellet ikke hadde frokostservering, men hotell Indigo like "rundt hjørnet" serverte frokost i 9. etasje, med kjempeflott utsikt over London, og det fungerte faktisk veldig bra å innta frokosten der.

Clean, friendly staff. Would stay again.

The front desk staff was beyond friendly and accommodating. Greeted with a warm smile. Always felt the staff was willing to help (open doors, luggage). The hotel rooms were well kept and clean. Very tidy. Would stay again.

Great location in London. The discount/drinks at the attached restaurant were a nice enhancement. Clean room with everything needed. Very close to everything we needed, I.e. subway, shopping, cafes.

A quiet enclave directly in Chinatown with very short walks to all the west end theatres. All of the front desk agents are efficient and great.

Stay here

Quiet, clean, and modern. Excellent location for going anywhere.

Room was fine for the 2 nights that we were there. Not sure if liked the shower in the bedroom

The property was nice and convenient to the tube. On Friday night however, the noise from the bar was deafening. Club level music and bass were basically so loud it felt like I was in this club while I was in my room. It went on until 3:00am. No earplugs or earphones could even begin to block out the noise.

Hotel tres bien situé. Personnel tres symphatique et tres serviable.

Only complaint was the shower bath, difficult and dangerous to enter as it was a high bath to go over, and a metal rail on the floor that ran along tub and in front of sink that irritated your feet in front of sink.

Wonderful customer care, ultra helpful frontdesk personnel. You feel like home in the central of London. You cant expect more than that.

I’ve been to this hotel a few times now. It’s very clean, perfectly located and the staff is very nice.

Location is perfect and staff is welcoming and helpful. Only thing was the restaurant adjacent turns into a pub/night club and plays thumping music until 2:30am! Couldn't get any sleep for the night where I had an early flight and badly needed the sleep. Just be mindful of that. Otherwise no complaints.