This hotel went beyond our expectations. On arrival met by friendly helpful staff. Our room was beautiful, comfortable and on ground floor as requested. The gardens are amazing. Dinner in restaurant was very enjoyable. There is ample free parking at the hotel and also has a spa (extra charge) attached. Im not sure how far the nearest station was as we were there by car which enabled us to visit various places. Every member of staff were helpul and friendly. I wouldnt hesitate to revisit this hotel.

Room was great and clean - staff were lovely

Beautiful place but breakfast was a let down. They specifically asked for a time to be down for breakfast. We chose 9am asked for poached eggs whilst I got my toast etc waited a long time and they weren't fresh, they'd been previously cooked and reheated. Why I waited so long I have no idea. It's not a cheap hotel and poached eggs don't take long to do fresh to order

Would be nice for returning guests to get gym passes instead of the £20 each they’re charged if they don’t book directly at the hotel

Visited as we had a family funeral with the wake being held at the Bannatyne hotel. As a family we couldn’t recommend it more, we were given a room upgrade which was lovely. Breakfast was excellent with great choice for everyone. Would definitely stay again.

Lovely location & building. Staff very attentive & welcoming. Breakfast was delicious.

Very friendly staff and nice surroundings

Staff were very helpful and the breakfasts were good, catering for those with allergies. Lovely quiet hotel with good sized rooms. Good location for exploring other places nearby.

Good breakfast and nice bar. Large clean room. Spa should be included in price.

The highlights were the size of the room and the breakfast (the bacon was particularly delicious). The big draw back was that access the swimming pool was a £20 extra charge per adult and £10 for a child which wasn’t particularly clear at the point of booking.

Stunning hotel. The team cannot do enough for you.

Nice hotel with lovely grounds

This was a great stay and hope to book in the future! The rooms are larger than expected and the hotel staff were so kind. The only issues was that the elevator (lift) was not working the whole stay which made it hard to carry luggage.

Larger room than you might expect and quiet too

Just felt quite average and not much better than a budget hotel in my opinion.

The room was lovely and spacious. All staff very helpful and attentive

The hotel was lovely and the staff were great The receptionist was so kind and friendly made you feel very welcome

No elevator. For a spa hotel, surprisingly no grooming products, no hand lotion, no body lotion, mo bath oils. Room was a good size, for once a closet with plenty of hangers, bed was very comfortable. Bath plug did not seal properly so bath was draining all the time you were in it which meant having to top it up constantly. Asked for a replacement plug but no response. Strangely, hot water from tub faucet was hot while hot water from shower above tub was SCALDING! For some reason housekeeping kept taking away the clean towels but not replacing them. Two days running I had to get a bath mat from reception. Room and bathroom were very clean. Breakfast consisted of bulk purchase quality food served as a buffet under heat lamps so dry and lukewarm. Sadly this is now standard practice in many hotels. Extensive gardens which should be quite lovely in Spring and Summer..

All the above fabulous time because of the whole team there!

Positive Staff were well trained and friendly Hotel was well located and easy to find Negative Lift was out of commission No USB points in the bedrooms *** No designated external smoking area