Xếp hạng và đánh giá tổng thể Clouds Estate

Lovely hotel in beautiful location

A lovely hotel, friendly comfortable and with a lot of nice art work inside and around. We have stayed here before, so knew what to expect. Things were not so good this time in the restaurant though. The dinner menu was very limited, with only four mains. The spaghetti of the day was the same every day, so was the fish of the day on an inedible veg base. There was another pasta, a lasagne with egg plant which was bland the . Staying for four days we had to go out to get a decent meal. Breakfast was great as usual. Our other complaint was when coming back at 8pm having been out, there was no one at the gate to let us into the drive. We spent 15 minutes flashing the car lights, hooting the horn. To no avail. The gate call buttons were not working, and my wife had to squeeze through the gate and walk 10 minutes uphill in the dark to get someone to open the gates. We got no apology!

Very beautiful place!

Uma joia em meio aos vinhedos de Stellenbosch. Há anos planejava a ida ao Clouds e nao me decepcionei. Ficamos na pool suite onde compartilhavamos a piscina apenas com o quarto do lado. É uma suíte nova, moderna, espaçosa e com a linda vista das montanhas. A equipe é muito bem trinada. Todos muito educados e solícitos. Agendamos transfer de ida e volta e passeio de meio dia nas vinícolas. Foi tudo excelente. Contudo achamos que o servico na cozinha pode melhorar para ficar a altura do hotel. Falta um pouco de sabor na comida e a montagem dos fronks tambem pode ser aprimorada. O ambiente publico do hotel parece uma casa e te faz se sentor muito a vontade. Obrigada Caches, Samantha, Jardene, Thuli, Leticha and Caroline. Quero muito agradecer também ao Ashton que fez um excelente servico de motorista nos transfers e passeios.

Very disappointed. Rooms not as in the picture. This is not high end. We booked the new suite which had pictures of vineyard views and we got dark room facing trees. The room was not great - hair on floor, dirty work tops, broken security gate, blocked shower, dark bed sheets (hate that as you can’t be sure clean and not typical in 5 star). The room is new and furnished to a good standard but the wider hotel is really more 3 star and very basic. Staff lovely and super helpful, but the manager had a real attitude, doesn’t want to hear anything negative, didn’t come back as she said she would on our issues and only interested in her margin. We booked for 4 days and left after 2. Very disappointing and wouldn’t recommend if you are looking for a 5 start experience. There are far better hotels for the same money in the area.

Wunderschöne Unterkunft; sehr freundliches Personal; bei Frühstück könnte etwas mehr Auswahl geboten werden;

Fabulous. excellent service. amazing rooms and pool

An amazing stay. Service was excellent - in particular Hugo and Abigail stepped in when one of our party was ill, contacting a doctor and the local hospital on our behalf. The villa we stayed in was spectacular, with an infinity pool for the villa area. Food was outstanding as were the wines.

I’m glad we stayed here- great location and views of the landscape. I would have expected a little more knowledge from staff on a variety of things and the breakfast was satisfactory. Not sure I would have eaten dinner in the hotel. I would recommend only 1-3 night stay here

Staff and facilities are superb. When checking in they gave you a choice of wine or soft drinks and some cheese and biscuits. They take your bags to the room. They have an on site restaurant which is a little limited, but with the number of guests it’s great that they now do this, so you can have an evening meal without having to going out. This is a boutique hotel where the staff are so friendly and accommodating. Sheldon and all the other staff are just amazing. The rooms are a good size and the bed was really comfortable, the infinity pool is lovely and the views are spectacular. We had an early check out before breakfast service and they sent us off with a huge breakfast with yoghurt, fruit, croissants, muffins, sandwiches and drinks. Typical of the attention to service that you get at Clouds Estate. Just a fantastic stay!!!

Wir hatten eine Junior Garden Suite mit toller Aussicht auf die Landschaft und Weinberge. Das Zimmer war luxuriös ausgestattet und sehr geräumig und sauber. Auch das Frühstück sowie der Ausblick sind wunderbar. Wir haben unseren Aufenthalt sehr genossen. Vom Clouds gibt es über ein Tor einen Zugang zum Delaire, wo man hervorragend essen kann.

We had a really lovely stay here for part of our honeymoon! The views are breathtaking, and the room was clean, large, and modern, and it was easy to get to both Stellenbosch and Franschoek as needed. The team was really helpful, even providing breakfast packs for our extremely early departure, which was very appreciated.

Thank you for a wonderful stay! We loved the vineyard views against the backdrop of rugged mountains! Great service, with winderful dinner and breakfast! A magical spot to stay in Stellenbosch!

A beautifully designed boutique hotel set in a stunning location. The staff are friendly and extremely helpful.

A beautiful and peaceful place in the vineyards - you feel at home in the very comfortable villa. Extremely kind and attentive service. The restaurant is worth a diner.

We really enjoyed our stay. The service was amazing. The breakfast was really good, many options for lunch and supper. The location is perfect for visiting wineries around. There is a parking for the cars. I would recommand Clouds no doubt.

Nice and comfort stay! A lot of amenities and details… amazing region! great place to stay :)

We had the most glorious stay in Clouds. The room and view were magnificent and the staff kind and attentive. This was off season so it was quiet, which was charming in itself. This was our last night in South Africa after an amazing vacation in Sabi Sands and the Western Cape. Clouds was a lovely place to finish our 30th anniversary trip and they were generous with bespoke attention. I would absolutely recommend here and would love to see it in the summer months too. Dinner and breakfast were very good. This is a beautiful area of the country.

The hotel itself is beautiful. The views are stunning and the rooms are well made up for a short or long stay. However i have been suffering with food poisoning since we left so i have removed some stars. The restaurant was much quieter than expected and food for the first time in SA did not taste so great. The next 24 hours were very painful.

Fantastiskt ställe med underbara vyer ut över bergen! Lugn o härlig atmosfär!