The hotel was amazing and the courtesy of the staff was amazing.

Tried contact with the hotel well over 24 hours in advance with a small request, no response through hotels.com system. Checked in at 6:30, were told we had until 7 for dinner due to a party, would have liked to know through early contact. Room paint peel off walls but clean.

The room was big and spotless

Yes but we had to pay

The room was very unclean

The room was no better than a Premier Inn. The amenities were shut for refurbishment. The corridors and stairways were dirty from the building works. The doors banged and the floors are creaky. Glad the hotel was nearly empty as hate to think of the noise created by a lot of guests

Good location. Was undergoing refurbishment and parking limited.

The room was cold because the radiator wasn't working. The staff tried to fix it but eventually had to get a plumber. I didn't feel the staff were very apologetic and although we had originally intended to have dinner at the hotel we left them in the room and went to another restaurant do

Room was clean but bed really hard. So bad I didn’t sleep all night. I’d suggest softer mattresses or a deep mattress topper. Biscuits in my room were crushed to crumbs too. Staff were faultless and food exceptional however the noise from their current building works was unacceptable. I was woken at 8am to a crane outside my window, workmen stomping around outside my room and unfinished decor and a lift stiff covered in plastic wrapping. I’d suggest not accepting guests until you have completed your works.

Lovely place, the girl on reception was really friendly and nice. Very welcoming

Stonecross is a lovely old manor house that has been well restored. Quite often these old buildings fall into disrepair because of cost, but my wife and I felt it was really well presented. Stonecross is located close to the M6 but a short drive from The Yorkshire Dales or Lakes. The lobby is spacious and classy feeling with the tickle of piano music in the background. There is parking for around 10 cars with EV charging for three or four. The charging is provided externally by enozzle. 32 rooms are available but the place was quiet. The standard room was bright clean and comfortable with bath and shower. The food is excellent. There is a small but well designed menu for evening meal and drinks are not overpriced. Two alcoholic drinks cost is £12. We had a lovely stay for our anniversary and i would strongly recommend.

The room was lovely and spacious. There was no view outbof the window as the hotel is being extended. The staff were helpful and did everything they could to make our stay as pleasant and comfortable as they could. Helen and Chloe were particularly good and always made us feel welcome.

Very friendly, lovely room, good food

Undergoing refurbishment which entails open works and restricted parking. Food was good, but tends towards pretence rather than variety.

Excellent friendly staff, it looks like a refurb is taking place as the place is a little tired. The lift area has just been changed. Food was also very good.

Breakfast very nice, room very clean.

We arrived at a lovely stone manor with parking onsite walked into reception which was again very elegant we were given our key and told it was on the first floor we left reception via a door to the lift and everything changed the lift was half finished with boarding round it and tape peeling off we arrived at the first floor and we were met with large bags all over and builders and building materials every where they were sawing and hammering the smell of glue and adhesives was pungent

Great room. Good location to walk into the town. The hotel was under some repairs / renovation hence a star dropped on one or two things.

It was like staying on a building site parking was difficult we just found a space on arrival but went out and had trouble getting another space. The shower flooded the bathroom.

The service and staff were lovely and friendly. The stairwell and corridors were dated but assuming they’re updating the hotel as the pool was out of action..this was not mentioned when booking via website. The rooms were comfortable but hot, needed the window open but noisy on the road. Great position to the centre and great parking.