Great staff, good location

Muito bom

The hotel was very expensive for what it was. The rooms were nice but in need of some modernisation, especially the bathrooms. It also irked me that all of the decent facilities were in the sister hotel which we’d have rather stayed at. The staff were all lovely but some of the information we were given turned out to be wrong and when we had an issue with a private taxi they had booked for us they weren’t helpful at all. The also didn’t tell us that there would be works going on during our stay which included the table and chairs being removed from the lobby and the carpet being covered!

Staff very happy to help with errands and the shuttle service

Excelente cafe da manha

Friendly & helpful staff….great location for ski lift.

Equipe do café da manhã bem atenciosa.

O Hotel é excelente! O quarto é de bom tamanho. A cama é muito boa! A equipe é muito atenciosa. O café da manhã é fantástico. A localização é muito boa, da pra ir andando para o centrinho da cidade.

Pésimo hotel súper sucio, con muy mal olor. Descuidado y viejo, no corresponde ni a las fotos. Tuve que pagar un upgrade para novembre al Laudinella.

The towels and wash clothes were cheap and thin. The pillows were flat after one night. The breakfast staff appeared as if they didn’t want to be there. The front desk staff was there, but they weren’t very welcoming. Not that they were rude or mean, just not very welcoming. They don’t provide slippers or robes. The quality of the stay simply doesn’t reflect the costs. The town itself is very picturesque, but I would stay at another property should I decide to return. The best part of the stay was the view from my room. The hotel similar to other ones nearby seem to keep the history of the town intact which I thoroughly enjoyed seeing in the various rooms.

Good value for money. Warm wellcome. Clean room. Good quality bed covers. Perfect breakfast.

Hotel antigo mas que tem o seu luxo… café e localização bons… hotel com bares e restaurantes, excelente para uma viagem romântica…

What do I say about this hotel Shuttle pick up 5/5 Hotel lobby 5/5 Breakfast 2/5 - not much fresh stuff but rather stuff bought from the grocery store Room 0/5 Room has no shower cap, no shampoo, no conditioner, no amenity, no bathroom slippers 0/5 My room was very old and dirty 0/5 Steam and Sauna 0/5 No jacuzzi however if you want to use one you have to walk across the street into their sister property and pay 30 chf They do not bring luggage to your room

Hotel full of character. Only fault was the noise from a DJ in the bar who wanted the bedrooms to enjoy his musical tastes. A hotel bar needs a DJ like Switzerland needs a fleet of submarines.

the room was lovely with a great view. the staff were beyond helpful. would highly recommend

- O hotel é muuuito lindo!

Excelente atendimento

Definitely would stay again. Beautiful and historic hotel, nice spa, wonderful breakfast and breakfast area. Only complaint is that there were no robes or slippers in the room to put on from room to spa.

The hotel was lovely and very helpful in booking dinners, rentals and lift tickets.

Ótimo café da manhã. Ótimo atendimento, especialmente da Nayara e do Leonard