Way too old, needs complete update. Room small and outdated. Staff great, location great.

Staff were amazing. Very helpful and solved some minor problems quickly.

Just loved this hotel. The staff was very helpful. The location was great. I would highly recommend staying here.

Superb location. Very friendly, helpful, engaging staff who spoke English and actually remembered our names. Rooms were clean with lots of character as all in a heritage mansion. Art everywhere! Had a good feeling throughout our stay, thank you. Very convenient breakfast w pancakes cooked for you individually

A very convenient location for accessing Old Quebec shops and sights. Staff was fantastic and very helpful.

The charm is the small, boutique property in a great, walkable location. But what makes it special is the staff. Fara at the front desk made my stay feel warm and comfortable. She was always helpful with a kind and friendly demeanor. She went out of her way to show me around, help with my luggage (4 flights of stairs!) and greeted me by name every time she saw me. She even stepped in to set up and serve breakfast when needed, with a smile on her face. I hope they appreciate the gem they have in Fara.

Cute facility centrally located easy walking to dinning, happy hours and shopping! Definitely would stay here again!!

Our stay at this beautiful historic boutique hotel in Québec City was nothing short of exceptional. We were captivated by the hotel’s charm, elegance, and wonderful sense of history. The location was perfect, allowing us to easily explore the cobblestone streets, historic sites, shops, and restaurants of Old Québec. The staff were very friendly and helpful and gave us great suggestions of places to dine. We will definitely be back.

A beautiful small hotel well situated for walking around old Quebec. The staff had a problem with breakfast one morning as a staff member did not show up. Staff clean the room every second day which is fine but one day they did a poor job. Towels missing and bathroom not cleaned properly. The front end staff were wonderful and did their best to resolve problems.

The staff was very friendly and helpful. Had a small issue in the shower on a weekend and they worked quickly and efficiently to fix it. Wonderful check in/out, friendly and helpful. Epic location, walked everywhere

A great hotel and really friendly staff. A very good, but basic breakfast. Rooms don't have coffee machine or kettle, however you can get coffee/tea all day down in the lounge area. A great stay and fantastic location for seeing old Quebec.

lovely staff and location... great place and people

The staff were very personable, engaged and kind. Made my stay a happy place! The room was one of a kind, beautiful and calming. Location was perfect: on the edge of Old Quebec, so in the old, but away from the noise. I highly recommend this amazing hotel and wish I was there right now!

Clean room

Fantastic stay! From the crêpes at breakfast, to the clean, comfortable room and the friendly, helpful, bilingual staff, it was a delight. Great location too!

Great location just inside the old city walls. Short walk to the centre and on a quieter street. We were very pleased with our room and walk-in shower. Service and assistance from the reception desk was always excellent. Continental breakfast was fairly basic: pastries, decent coffee, jam and toast. Crepes to order. For our tastes, we would have liked more fresh fruit and berries, plain yoghurt and muesli or granola.

The staff was exceptional in helping us to get places and suggestions. The room was excellent and breakfast was fine.

Staff is wonderful, location is great. The room was showing its age, furnishings could use updating, water pressure in shower could be better. It’s an old charming building, don’t expect new amenities and extra comforts, and you won’t be disappointed.

Beautiful boutique hotel. Staff extremely helpful with directions and any requests. Bathroom in room was newly renovated. Still needs some fine tuning. Terrific location

Charming hotel with lovely personnel.