Great stay overall, but the staff really made the experience exceptional. Everyone was friendly, professional, and always willing to help with a smile. Their hospitality made me feel genuinely welcome.

Loved the shower and bath combo. The lady on reception was very nice and knew the area well. Thank you for the flower petals on the bed! Saturday morning breakfast staff were great.

Room lovely very big like a little apartment😊 very clean 👍 could do with updating but that doesn't deflect from the room or the staff who were friendly and helpful

Excellent stay. Faultless!!!!!

Brilliant uppergrade to an apartment. Very attentive, courteous and friendly staff. Nothing was too much trouble, even when the whole village suffered a blackout due to an electrical fault. The weather was even gracious to us, and views were spectacular

Very cosy and homely. Clean and very spacious. Pool, hot tub and sauna were clean. Food was amazing and fresh. Close to 2 town centres. Staff were very helpful and went out of there way Pet friendly hotel. Staff went out there way for my dog buster. Offered him sausages and treats. Buster was made up. Defiantly will be back x Only 2 little mini things was couldn't work out the shower and no instructions about how to work the hot tub. Only that there was someone in the pool telling us how to work the cover and turning it on. Myself and my partner had a great stay and we will be back x

Lovely room, good amenities. Loved the bath

Clean and spacious room with a great bath and shower. The food was amazing and the breakfast was delightful. But the best feature has to be the helpful and really friendly staff, they were fabulous!

3 night stay with two dogs , staff were very friendly and helpful , food was great on the whole a great stay and would recommend to others.

Lovely hotel, staff are friendly and helpful. Food was good.

Lovely hotel with stunning views. The big plus is the food - breakfast was excellent and dinner both nights was really enjoyable. It’s in a great location to explore the northern part of the Lakes. Some parts of the hotel could do with a bit of TLC. Staff are really good, would definitely recommend.

Beautiful location with lovely views. Excellent breakfast and evening meals, good quality and plentiful. Staff were friendly and helpful at all times. Relaxing spa- warm pool. A really lovely place to stay.

Food not to expectations, long wait for breakfast

Good food but certain things were not available on our last night. Pool was only available for limited time because other users, maybe get a costume spinner to help residents dry items easier.

It was a comfortable stay with great hospitality. The room could have been cleaner - crumbs, dust and someone’s shoe under the sofas. Cobwebs on walls and ceilings. The bathrooms smelled a little mildewy/damp, probably due to lack of windows, so would benefit from some air fresheners.

We had a lovely one night stay. We were warmly greeted and our room was spacious, up quite a few stairs so beware if you have heavy cases. We enjoyed a swim in the pool and used the hot tub. A well equipped gym was also available. The pool was very clean and a pleasant temperature. These facilities were all included in the room price but there is a limited timetable when you can use the pool due to lesson and member sessions. We ate dinner at the hotel which was very tasty and well presented. Prices were average for the places we stayed this year. There was a good menu choice including specials. Before dinner we sat out in the terrace deck enjoying the beautiful views and peace. It was also entertaining to watch the car park comings and goings of children arriving for swimming lessons. This does mean parking could be difficult if guests arrive at the same time lessons are happening. Breakfast was delicious, ordering your hot meal choice the day before. Cereal and toast were also available. We slept well, although the bed was firmer than I am used to. The bathroom was clean and the shower worked well. I would recommend this hotel to others and would stay here again.

Excellent place to stay, exceptionally clean ,very good breakfast, staff are so friendly and always helpful ,swimming pool is great girls loved it ,thank you so much would recommend

Quirky hotel with small pool and good gym. Rooms quiet and lovely large corner bath

The staff, food, room and area were all very nice but the spa area was, in our opinion well below par and in need of a deep clean

Hotel was very comfortable, staff friendly, however rather off putting eating in the restaurant stench of BO from a member of staff. other than that, very pleasant stay