Lauren at reception very helpful, could borrow beach stuff

Staff were lovely. Clean comfy and close to everything 😆

We cut our two night stay short to one night which says a lot. We recently stayed at Coco for a 13th birthday celebration for my daughter & had emailed via Expedia (special requests) twice that we’d like a high floor & a view if possible for our 1 bed apt for 2 nights but received no reply. Assumed there would be no issue with this as no response was received & the photos of the 1 bed apt showed some sort of partial view. I’ve always received a reply to these sorts of requests to let me know if I needed to pay for upgrade for view from hotels etc. When we arrived our only view was a block of units with no view whatsoever on level 2. Really disappointed as it quickly became apparent that not only did the the unit not have any view, but it was also really lacking maintenance & basic cleaning. The chairs on balcony were falling apart, the phone to call reception was inoperable, TV had no instructions how to operate the strange 2 remote system even for normal free to air stations, all of the bedroom roller blinds were mouldy, bedroom doona stained & food use from last guest on foil in oven still evident (outline of sausages on foil in very dirty oven). Towels were really thin & shower fittings corroded. We weren’t arriving until 3 pm but received a message around 12 that room was ready. No idea Mooloolaba Tri was also on with streets around Coco closed extensively over our weekend stay with no notice from Coco so we left early Sat arvo at 2.30pm to not get stuck there Sunday.

Friendly and helpful staff, in particular Laura. Nice accommodations and appreciated the selection of beach stuff available for us to use.

Great service, great place

Room smelt like cat Piss, we paid for 3 nights but didn't even stay for 1

Yes room was very clean, staff were great friendly & helpful Lovely place to stay would certainly stay there again

Clean quiet room. Very well appointed apartment. Great facilities in the complex and wonderful staff who really care about the people staying there

Room was very clean, very accessible to all amenities, loved the sauna and spa

Clean room, friendly staff and great service

The unit was very comfortable. One air conditioner not working in family room, this would have been nice to have been communicated. Overall the air conditioners in the bee rooms helped cool down the unit.

Fantastic hotel with amazing staff who go above and beyond! Excellent location. Shout out to Lauren! Couldn’t have asked for a better staff member to deal with!

Room was great, Rachel was also such great help!

Lovely and relaxing

Excellent staff.

Absolutely gorgeous spot what an amazing apartment in the best location

Staff were gteat and supper helpfull. Room was excerlent

2nd time as in many weeks I’ve stayed here! Will be back for sure!

The best place to stay in mooloolaba, they offer so many things like coolcabanas( umbrella) , chairs, trolley, sand toys and everything you need for the beach, we had the best time, great pool, so tidy and the managers are super caring. This is a great place for families with small kids

Room was very clean and was very well equipped. Staff were excellent, very friendly and helpful. Would definitely stay there again.