Tutto molto tenuto bene bello il posto la colazione un po' mediocre ma comunque molto bello

Very scenic location in the hillside facing the lake and castle. Easy walk to Arona waterfront for a nice stroll / ferry terminal or lunch & Dinner. The breakfast great and had dinner at hotel one night and food was perfect. Great wine selection too. We had a Balcony room and the lake / Mountain views were nice. Sunsets were beautiful. Sunrise if your up early faces right at the room. Easy drive to MXP airport too.

Séjour agréable, personnel à l’écoute. bon petit déjeuner.

Hotel schon etwas älter aber in gutem Zustand, das Hotel und die Zimmer sind sauber und die lage ist sehr gut

Everything very good!

All fine, but this time water leakage on my bathroom and no hot water for 4 hours

Air conditioning not working. It was too hot. They provided us a fan, but it was not cool enough.

Non renovated rooms are not so good.. staff at Breakfast very helpful..

Reception people very rude Non renovated rooms very bad.. breakfast very poor, LIDL Stuff

Great location. Great view. Great staff

This hotel has its pros, but there are quite a few drawbacks to be aware of. First impressions can be deceiving -- the entrance looks fairly modern and clean, but once you get past the lobby, things change quickly. The hallways and rooms are dated, with worn carpets, old fixtures, and a general need for renovation. The walls are very thin, so expect to hear your neighbors (and the cleaning staff) quite clearly. Showers are tiny and awkward, and no matter how you adjust the knob, water tends to keep dropping out. Also, not nearly enough outlets in the room -- inconvenient if you need to charge multiple devices. Breakfast isn't included for everyone and depends on how you book. When available, it's fairly basic with very limited vegetarian options. That said, the staff are incredibly friendly and helpful, which helped balance out some of the negatives. Unfortunately, they're also quite loud in the late mornings early afternoons while cleaning, which made it hard to sleep in or rest during the day. 15-20 minute walk from the train station mostly flat so easy to do with carry on only luggage. Although I did inform the front desk that there seemed to be no marked taxis to get to the hotel. Uber, Lyft(FreeNow).. don't seem to run throughout Italy in the regular. I was able to order a taxi to head back to the airport upon checking in. Overall, it's an okay place if you're not too picky and just need a place to crash.

For a four star hotel, the room we were given was tired and dull. Chipped tiles in the bathroom and scuff marks around the bedroom. It was however clean. We were told by reception that it was the only room that had not been refurbished! The rest of the hotel was fine and the views of the lake were fantastic. Staff friendly and restaurant was good.

Et helt greit opphold. Merkelig lukt på hotellet og rommet. Hyggelig personale. Bra beliggenhet og parkeringsplass på plassen.

Ristorante annesso alla struttura l'unico lato negativo è che le indicazioni per il posteggio auto non è visibile se proveniente da dove c'è la statua di S.Carlo Borromeo

Generally the hotel was nice and clean, however we did not have any service of the room on our 3 rd day, it had to be prompted by us for service, other than that it was ok

Great renovated rooms, nice car park location near lake and town

Nous avons passé un excellent séjour à Arona. Par contre l'hôtel n'était pas à notre convenance. Pour un 4 étoiles, il laisse à désirer. L'état de la chambre était très négligé. L'usure de tout l'agencement ne reflète pas un 4 étoiles. La porte semblait avoir été forcé et la nuit avec les courants elle tapait. Nous avons eu du mal à dormir.

The hotel was centrally located . Easy shopping and lots of dinning options around. The only comment is the AC in the suit kept turning off as if on timer which I had to wake up every 1-2 hrs to push the bottom back on.

Busy road location but excellent parking and spacious room with a wonderful view across the lake when we paid a small upgrade. There's a narrow footpath to the various restaurants and bars along the banks of the lake.

Very clean hotel friendly and helpful staff. Service and food Excellent. Fantastic views over the lake and moumtains. A bit pricy but it is in Switzerland. Would stay again.