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Out of all places we stay in Spain, the staff here is by far the worst.

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Our stay at the historic castle was an unforgettable and wonderful experience, like stepping into a fairytale. We were truly moved by the space, which masterfully blends a stately, historic atmosphere with modern comforts. The location is also perfect. Once you step inside the castle walls, you are enveloped in a peaceful quietness that makes the hustle and bustle of the city feel a world away. The patio, surrounded by beautiful flowers, was especially wonderful. The time spent having breakfast in the fresh air while listening to birdsong in the morning, and gazing at the starry sky at night in a magical, illuminated atmosphere, was a moment of pure bliss. We were able to relax completely in the gentle flow of time. We are also grateful for the warm hospitality of the staff. It was more than just a place to stay; it was a supreme experience that allowed us to feel the history and culture of the location firsthand. We wholeheartedly recommend it so that others can share in this moving experience.

宮殿の中の静かな高級なホテルです。素晴らしいエントランス、庭、パテオ、見晴らしと雰囲気は最高です。 電源コネクターを借りたくフロントに連絡したらUSB付きを一つ貸してくれました。ベッドサイドで二つは貸してくれなかったけど、そもそも各部屋に着けるべきでは？

I don’t recommend to the folks who spent a lot of money, time and effort to come from oversees. If you are a tourist, I’d recommend you to book the hotel at the town. This hotel does have a cafeteria/restaurant space but the menu is not delectable. Also, you have to walk long distance or taxi to get the closest cafe or restaurant with limited numbers of restaurants and stores with limited business hours. If you want to have a good time in Granada, I’d recommend to stay at local hotels in near downtown so that you’ll find so many options of tapas restaurants, cafes, gelato, souvenir shops and other local shops. Centro area (downtown) 6 minutes away from the parador has so much more to offer you (highly recommend!) On the other hand, the staff member at the parador, sadly to say that I’d have give them 1 star for their service and professionalism. There were two staff members at the front counter when we arrived. Four of us drove from Cadiz so it was a good 3 hours drive and we were tired but excited for staying at world famous place…… however, both of the staff members completely ignored us for couple of minutes, one of them weren’t helping customers but just looking at the computer screen in front of us. There were no smile, no greeting, no warm welcoming, no clear explanations about the facility, no portering our luggage (we carried ourselves to the hotel room), just careless and ignorance. The parador offered the worst hotel service we’ve ever had. Don’t stay at here.

Amazing location next to the Alhambra! Expensive considering lack of amenities (eg, no pool or spa)

The very best and convenient place to visit Generalife and Alhambra. Also their food is fantastic

アルハンブラ宮殿までのアクセスがとても近くて便利でした。ホテルの中庭で夜のアルハンブラをゆっくり堪能しました。 お部屋はスタンダードだったため、雰囲気はそこまででしたが、清潔に保たれていました。唯一シャワーの使い方が大変でした。 グラナダ中心部からはアクセスが大変だと言うことも分かりましたので、今後友人にはこちらのホテルをお勧めしようと思います。現在ホテル入口改装工事中でした。

Historic parador on the grounds of the Alhambra. Currently there is some construction. Breakfast service was under-staffed. Room lighting is fickle. Front desk is excellent. I recommend the historical menu at the restaurant

The main thing this hotel offers is its location. Other than that it was underwhelming. We stayed at similarly priced hotels in other Spanish cities and there was such a big difference. Every hotel has had cold water available for guests in the reception area, not here. There was no one to help us with our bags when we arrived. The breakfast was inferior in their offerings as compared to other hotels. I don’t think it’s worth the money.

Great. Just wish we had a TV news channel in English.

Tolles Hotel, traumhafte Lage in der Alhambra. Zum Frühstück hätten wir uns mehr Auswahl gewünscht.

Highly recommended if Alhambra is your main

Beautiful and peaceful hotel set in a garden.

Staying on the grounds of the Alhambra is a special experience. Not only do you have immediate access to touring the Alhambra, once the tourists depart for the day, you get to live among the Moorish palaces and gardens. The restaurant was excellent, as was the terrace care, where a drink at sunset provides an amazing view of the Generalife. Walking into town takes about 10 min. through the park.

Muy bonito el Parador que fue un convento franciscano, muy conveniente porque esta a lado de la alhambra, lo recomiendo!

Très bel hôtel Prix excessif Pas de services touristiques , ce qui est étonnant vu l’emplacement au coeur du site historique. Aucune information lors de la réservation faite un mois avant sur l’impossibilité d’obtenir des billets sur place pour visiter l’Alhambra . Ils m’ont dirigé sur une agence qui leur est liée. Malgré mes demandes insistantes, ils ne m’ont jamais répondu.

Great pl aclll No

Staying in the Alhambra was a treat. Our room was lovely and comfortable, even though our window looked out onto an undecorated rooftop. Beyond was a beautiful view of the hillside so I shouldn't complain. It could've been a little better if they had a couple of plants or something on said rooftop rooftop. Staff was helpful and friendly, in spite of language differences. Cocktails on the terrace were very nice. Gardens were about to bloom and were very well tended. You can't beat the location; we walked just a few steps to the Generalife entrance! Our only disappointment is the lack of availability of information about the Alhambra experience. We especially were disappointed that there were no audio guides available anywhere at the site and we had to rely on downloaded audio guides from the Internet, which were not great due to dreadful connectivity issues. So my advice is to provide info regarding the site and referral to on-line guides or some such. Otherwise can be very frustrating when you see tour groups go by with guides that are providing need information. We would have arranged this in advance had we known.