The room was ok a few marks in the walls. The amenities were very good.

Service from front desk to bars, spa or cleaning customer friendly and efficient. Loved the spa treatment.

Staff went above and beyond

No comments

Clean as always. Friendly staff, quality amenities

Clean and spacious room

Couldn’t fault anything about it, staff was all fantastic, hotel was immaculate and amenities were great .

Fabulous welcome. Really nice sized room on ground floor. Pool. Plunge pool, sauna and steam room amazing. Really smart gym.

Room was excellent and the hotel and facilities were great

I personally didn't enjoy breakfast i dont usually do a buffet breakfast its just not me

Clean room, good breakfast, staff very helpful

Unlike almost everything else at the Old Thorns, the breakfast was really sub standard. Tough leathery bacon, tinned mushrooms and (what tasted like) powdered scrambled eggs. I've had better breakfasts in a Travel Lodge! Also, if it was not included, they charged nearly £17 each for it! Such a shame. The wedding catering we attended was very good by comparison.

Clean, well presented hotel, staff helpful and breakfast good

Stunning! Excellent staff and facilities. Food & drink a bit expensive but very good.

The room was spacious and clean, the receptionist, Sophie was friendly and amazingly helpful and the stay was lovely.

Staff all very helpful, we had a great stay!

Lovely room , friendly and courteous staff , great facilities bars and restaurants

Lovely stay and will be going back

Staff were very nice and helpful.

Beautiful hotel, staff were excellent from check in through the cafe and the sports bar in the evening