Asked about early check in, some could enjoy the full day, or at least drop our bags off, no reply. No one available when we arrived, just a note with phone numbers to ring. One number they’d provided didn’t even work and there was no answer on the other number. I left a message about dropping the bags off but never got a call back. When we did call back later in the evening we felt like we’d done something wrong by ringing the bell for attention. Again, no one there at check out so just had to leave the key on the reception.

Effortless comfort, speedy and easy check in, fabulous room super close to everything the town has to offer. Highly recommended

There was no breakfast. No bar service as such. Mattress too soft. Pillows were down and too soft. Awful smell of drains in en-suite. Tiniest shower cubicle ever. Nicely decorated property. No one there at check-out. more like an air bnb that a hotel.

Lovely little hotel, perfectly located. Mark was a friendly host. Will definitely stay here again

Room was wonderful, window with fresh air was so appreciated as we were both recovering from being sick while traveling. Monica welcomed us with an efficient and informative check-in and shared parking details and recommended we visit the Turkish Baths, so we did! Great location about a 10 minute walk from most things. All in all, a lovely visit, and wishing Monica and co-owner all good things. If we pass through Harrogate again, there is only one place we will stay!

There were lots of nice little touches - like coffee bags not instant, decaf options, bottled water every day and not just arrival day, quality toilet paper, soft towels…. Plus it was a very confortable room.

Hi, my wife tripped on the slope between the stairs landing, just before the top floor. You really should either correct the slope or make it move visibly apparent, an accident waiting to happen. Apart from this small comment made out of courtesy, all was great, thanks, Danny

Lovely boutique family hotel. Great location and value. Had the best nights sleep in the top floor. Will be back for sure

We had a very nice stay, clean room, great location and friendly environment

Excellent friendly welcome. Followed by a very clean, well presented and maintained spacious room.

The friendly owners and a very clean, quiet and comfortable room within easy walking distance to all the amenities make The Grafton a great place to stay. We would definitely book again.

Cleanliness. Comfy room

This is a straightforward hotel in a nice quiet street a short walk from the centre of town. We could park close to the building both days we were there. On the day we arrived the manager took care of us nicely, as we were rather early.

Very small guest house, not hotel. No service, no breakfast, no information about last check in at 22.00. Very small room, spring soft materace bery uncomfortable, tiny , dated shower, you can hear every step of people coming downstairs. Definitely not *****. Close to conference centre. Wouldn’t stay again.

Clean, comfortable and spacious. Only 10 minute walk to the town centre of Harrogate would definitely stay again.

Lovely hosts and a really good stay

Lovely hotel very clean and welcoming. Great location, Would stay again for sure.

Very nice place with everything to a high standard. It was a brief visit, but we would definitely stay again.

Clean, great location

Nice hotel conveniently located within easy reach of the town centre, very clean room with a king size bed which was very comfortable and good shower.