Fredrick's Hotel Restaurant & Spa

Khám phá Fredrick's Hotel Restaurant & Spa
6,8
Hài lòng
Từ 447 đánh giá
Vệ sinh

7,0

Tiện nghi phòng

7,2

Vị trí

7,4

Dịch vụ và Tiện ích

7,4

Đánh giá của du khách Fredrick's Hotel Restaurant & Spa

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Stephanie
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6,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

No air con on my room as it was broken! And they didn’t have another room for me. The room was ok, but very dark as I needed to keep the curtains shut to keep out the sun and there was only one very old bedside table lamp. I stayed for 2 nights but my room wasn’t serviced. I seriously question the 4* rating here, although the pool area was lovely
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Spencer
2,0
/10
Đánh giá cách đây 14 tuần

Hotels.com verified review

couldn’t use gym
graham
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4,0
/10
Đánh giá cách đây 15 tuần

Hotels.com verified review

Won’t be staying here again. Broken AC didn’t use spa so can’t comment on that. Bedroom awful, kettle didn’t work. We use this hotel for events on occasion but not sure we’ll do it again.
Mark
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6,0
/10
Đánh giá cách đây 15 tuần

Hotels.com verified review

outdoor pool was cold and the shower in the spare area had no heat whatsoever the hotel is dated overall the staff are pleasant and helpful and cannot be faulted
Eden-Taylor
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2,0
/10
Đánh giá cách đây 15 tuần

Hotels.com verified review

Sadly this was the worst hotel stay I've ever had. We arrived for early check in at 11am to be informed that there was no power and this had been the case all morning, the staff did not think to call ahead to inform us of this before our arrival. This meant we were unable to use air con/ fans during the heatwave, turn lights on, use phone chargers or any amenities in the room. The bathroom had no windows and because there was no power for the lights to work, it was unsafe to use the shower because it was pitch black all day. The power did not come back on in our room at all in the 24 hours we were there. The room it's self was very dated, poor cleanliness and the upkeep in general.was of a very low standard. When raising this to the manager I was told I would be refunded the £20 early check in fee and a small percentage of the stay. This is incredibly disappointing as we have spent just under £100 for a bed in a hot and unclean room. I would not recommend this hotel and I will never be returning.
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Jodie
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2,0
/10
Đánh giá cách đây 16 tuần

Hotels.com verified review

Unfortunately, this was not the best stay. We arrived to find there was no electricity in the hotel, and this was communicated very poorly. As a result, the restaurant and bar were closed, which was extremely disappointing. Overall, we were very disappointed with our stay. The spa was satisfactory, but it wasn’t enough to make up for the issues we experienced.
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Kevin
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2,0
/10
Đánh giá cách đây 16 tuần

Hotels.com verified review

L'air conditionné ne marchait pas. 30 degrés dans la chambre toute la nuit. Obligé de laisser les rideaux ouverts donc réveillé à 4:00
Mark
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4,0
/10
Đánh giá cách đây 18 tuần

Hotels.com verified review

Hotel is a bit run down but clean. Had a few issues with our stay that would prevent using again. Room AC was broken so they put a large fan in the room and left window open. Woken up at 5 from noise outside which is not ideal for a relaxing spa trip. Bathroom sink didn't work so had to use bath for water. Breakfast was chaos. 2 staff on, no tables set up, had to find own cutlery and no-one come to serve us. Used the buffet which was not the plan and left. Used the spa as well. Wife and i both had hour body massages. Amazing from Karen who my wife had and has been raving about. Rest of spa nice and heated pool lovely, although outside needs some maintenance.
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Jason
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4,0
/10
Đánh giá cách đây 20 tuần

Hotels.com verified review

Decor was very dated and looks nothing like the pictures, I had an executive double that I paid extra for !! WiFi was useless and could hardly operate my laptop with the weak signal, from the 4 windows all I could see was badly maintained rooftops, shower door was broken and replaced with a mouldy curtain and the sink took forever to empty Glasses in the bar were filthy, knives couldn’t even cut toast and there was a breakfast menu and hardly anything on the menu was availing Terrible stay and won’t be returning
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Marc
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4,0
/10
Đánh giá cách đây 22 tuần

Hotels.com verified review

Gym was poor and most equipment wasn't working. The bed wasn't the best either.
Robert
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2,0
/10
Đánh giá cách đây 22 tuần

Expedia Group verified review

We recently stayed at the Frederick Hotel & Spa in Maidenhead and felt like extras in a low-budget horror-comedy. The property is charmingly stuck in a bygone era—peeling wallpaper, threadbare carpets, and dated finishes that scream “renovate me.” Our suite’s bed was a medieval plank and the pillows were wafer-thin relics. Housekeeping was inconsistent: rooms often weren’t cleaned, coffee capsules were never replenished, and one visit merely left two towels and bottled water. In-room communication was non-existent—only a non-working bathroom phone—so any request required a pilgrimage to the front desk. Bathroom repairs looked like a caulk enthusiast’s hobby rather than a proper renovation, and dust collected in corners as if on purpose. The gym was disappointing: treadmills, ellipticals, and vibration machines out of service, plus a poorly maintained weight station. The “Room Bar” fridge was an amusing survivor—empty, dented, and battle-scarred, but it did reliably keep things cold. Staff were pleasant but the operation felt understaffed and under-resourced. If you want quirky character, this hotel has it; if you want comfort, cleanliness, and functioning facilities for the price, look elsewhere. We won’t be returning.
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Matthew
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2,0
/10
Đánh giá cách đây 26 tuần

Hotels.com verified review

Not the first time we have stayed here, but sadly seems to be in a steady decline. Room was dusty, and cobwebs, the furnishings are worn and just doesn't feel clean. Our biggest issue though was being told the restaurant closed about 8pm at 7.55pm, a Hotel on a Saturday evening not serving food, added to that the bar was closed too. Not what you would expect from what should be a great hotel experience, staff all seemed very indifferent. Would not stay there again
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Bobby
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10,0
/10
Đánh giá cách đây 29 tuần

Hotels.com verified review

Such a great place to stay at
Susanne
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2,0
/10
Đánh giá cách đây 29 tuần

Hotels.com verified review

Der var døde fluer og generelt beskidt. Pletter på sengetøj og håndklæder Spa området var lukket
Mike
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8,0
/10
Đánh giá cách đây 30 tuần

Expedia Group verified review

My first impressions were very positive as the hotel is in a great location in Maidenhead and only a short walk to a variety of restaurants and eateries both chain and independent. The parking area is quite extensive allowing more than enough room for hotel and restaurant guests. There is a stylish reception area with friendly staff who checked me in early after confirming my room was ready. The room was artisticly decorated especially with the bathroom area. There is a well functioning air con unit as well as a nice fan. My main disappointment was that one of my main reasons in booking my accommodation was to use gym facilities. In enquiring about this, I was informed that the spa area was being renovated and not able to be used by guests until April. The lady on reception said that I should have been informed but the only message I received from the hotel did not allude to this. This was the only let down on a stay which would have been give 5 stars otherwise. My 3 main scoring criteria for an overnight stay is the shower, the sleep and the next morning's breakfast. All 3 were very good and combined for a stay at a place I would love to stay at again given the chance.
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Andrew
8,0
/10
Đánh giá cách đây 34 tuần

Expedia Group verified review

The room was clean, warm and quiet. Reception staff were friendly and helpfull. We have stayed at Fredricks for many times and will book again in the future
Louise
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Giải trí Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 36 tuần

Expedia Group verified review

The hotel is lovely, but unfortunately We received a message saying the Spa & pool were closed for maintenance reasons after we had booked. (Non refundable) Found reception staff very pleasant to deal with but also very impersonal. And very scarce! Nobody to be found anywhere at anytime! Nobody offered an apology or even an acknowledgement even though we had booked our stay purely based on the spa facilities. It would have been a nice gesture if they had offered to compensate- even a very small gesture would have been appreciated. There is a pod coffee machine in the room with instructions but no coffee pods :) We were given 2 rolls of toilet paper and they weren't replaced at all during our stay so pack your Kleenex! We weren't given clean water glasses either- room was cleaned but there was no extra effort put in. Fredricks has always been lovely but it is looking dated and could do with some upgrades. Overall a good stay but I couldn't give 5 stars unfortunately
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Jenna
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Bạn bè và Gia đình cùng Bạn bè
4,0
/10
Đánh giá cách đây 37 tuần

Hotels.com verified review

Received a phone call two days before I checked in saying the spa was out of use indefinitely. We got a room upgrade, but the decor throughout the hotel is very dated. Breakfast was poo, the cooked English breakfast was made up of cheap ingredients, not worth the money even at half the price.
Mihai-Cristinel
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Công tác
4,0
/10
Đánh giá cách đây 37 tuần

Hotels.com verified review

Need refurbishment. The SPA wasn't functional.
Martin
icon-Công tác
Công tác
2,0
/10
Đánh giá cách đây 37 tuần

Hotels.com verified review

Spa was closed on arrival, which was a disappointing start to the stay. The restaurant atmosphere was uncomfortable and almost silent, making it an unpleasant dining experience. Despite chicken being listed on the menu, staff were unable to prepare a simple chicken salad, which felt unreasonable. The rooms were very dated and clearly have not been upgraded in many years. Overall, the hotel felt tired, poorly managed, and not worth the money. I would not return or recommend staying
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Số lượng đánh giá trên mỗi trang
20
40

Công ty TNHH Traveloka Việt Nam. Mã số doanh nghiệp 0313581779, cấp lần đầu ngày 18/12/2015 bởi Sở Tài chính Thành phố Hồ Chí Minh · Địa chỉ: Tầng 2 Tòa nhà An Phú Plaza, số 117-119, đường Lý Chính Thắng, Phường Xuân Hòa, Thành phố Hồ Chí Minh, Việt Nam · Đại diện pháp luật: Nguyễn Thị Thu Hương · Email: cs@traveloka.com · Tel: +84 28 3861 4699
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