Great service, great buffet food at the roof top restaurant with a nice view and live music

A old Hotel which requires some renovation badly. Room Furnitures and upholstery are dirty and fully stained. I would rate this as a budgeted hotel and not worth the rates being charged. The location is good and this is a plus. The staff are fine and friendly. Food is fine.

I reserved two rooms to accommodate my whole family. Unfortunately the bathrooms were in terrible condition in both rooms. The bath tub was dirty with all kinds of marks and stains. The towels they provided were very old, looked like rag clothes, and had holes in them. But they were freshly washed. I complained to the hotel staff about the condition of the bathrooms. They said it is because the building is old and the marks in the bath tub were made with cigarette buds by somebody and so they can't do anything. Although I asked for clean towels I didn't get any.

I chose this hotel because of it's location and fair tariff.I have stayed here before.Even though I arrived around 9.30 am,check in was smooth and friendly.I was upgraded to a suite.The room was OK.G H Road is a very busy one way street and is a haphazard.The are very limited parking spaces.The staff are friendly and helpful.The computer in the business was not working when I tried to use it.

This hotel should not be considered as a 4star hotel. There was no hot water, and even some of the fixtures are falling apart. They will not honor the contract you have with expedia, and you cant do anything because you are far away from home. Only good thing about the hotel is the lobby looks good. They will not honor the complimentary breakfast deal because they can get away with the utter nonsense.

An excellent hotel situated in the heart of trivandrum by the statue circle....awesome rooms...friendly and efficient staff....ould recommend this to all wanting to stay in downtown trivandrum.......only con is TV HAS TO BE CHANGED.....along with cable network..the only dissapointment....

the worse hotel ever! We were given a room between 2 big AC generators and we felt like we were sleeping next to an airplane engine. So lid we could not even hear the TV at max level sound. When complained to the manager he first lied by saying that the noise was coming form adjacent building so he had no control over therefore when i request him to come inside the room to prove him that the noise was from his hotel he stopped at halfway as the noise could be heard from the stairs already at ground level. Beside that we had to take a very cold shower the first evening as hot water was not working so they had to call maintenance and when answered the room phone in the morning i almost got elecrecuted and smoke and a terrible burning smell invaded all the room that i had to wait 1 hour outside the room for them to fix the problem. The worse part though is the manager who literally cared less and all he said is i apologize but did nothing beside lying to hdd the truth!

poor customer service and poor condition

It's a very good hotel by Indian standards. The room was was fairly good, just a couple things let it down: the bath was badly chipped/marked and there was a constant load hum from air-conditioning or machine outside the window which made it hard to go to sleep.

poor customer service.Asking for documents which have never been asked by anyother hotels,airport and rail.We paid for hotel with views but thaey given a very hard time.Whatever you pay you dont get satisfaction.

It is good and comfortable hotel for a short business trip.

Maurya initiated me on my first trip to India. Immediately it did remind me of the budget business hotels in Japan but of course slightly larger. Decor is basic. Bed and linen are satisfactory. I did wonder why I could never get the water hot enough on my own but housekeeping could. My room was windowless and faced the staff hallway I think as I could hear them. What I appreciate the most was housekeping's cleanliness. I ended up staying for 4 nights. I believe this is the most professional hotel within vicinity of secretariat and market. It's 2 kilometers of all sights I needed to see like Margi Theatre, where I was lucky enough to watch classical Indian theatre Kuttiyatam. Restaurant is sufficient. I did buffet once. At 200R it's a steal, with all the masala milk tea you want. When I didn't have buffet but ala carte, they gave me all the tea I wanted still. Resto crew are always smiling and very hospitable. Front desk are just as warm but could know more tourist friendly information. I'm sure now they can refer people to the Margi Theatre by the Fort High School. I took a map and a whole day to find it on foot. Special note regarding valet VJ Kumar, who is like the floor captain. Front desk changes but he's always there to help. Trivandrum is no Mumbai, so given the local average, Maurya is the place to be in TRV. I would stay there again, ESP because I did take the time to look at The other hotels in the area.

The hotel and the staff were great, very helpful and we even got a room upgrade! Great views from the rooftop restaurant!

Serviceminded and great staff ! Nothing was ever a problem and airportshuffle and such was always in time ! The room and bathroom was clean and in good condition. They cleaned as soon as I went out even though I only stayed for 1.5 days waiting for a flight. Some of the surfaces may need replacement and the gym next door was quite basic and no a.c. but ok . The view from the hotel wasnt that great but a short walk will take you to greater perspectives ;). Overall a good experience and a place recomended to stay ! Greetings from Sweden !

All other hotels for lesser than these rate will give mineral water , coffee and tea maker, which is not available even in your suit room which disappoints us.Please provide these to attract future customers, also you room service boys are not up to the mark, while delivering food or coffee to the room your people are watching the television which we are watching and can't listening us what we are telling. Also provide lcd tv's on these room which will attract the customers.

The Ambience of Palm top restaurant is the best thing, besides staff's over eagerness to please the customer. Basic Infrastructure is pretty old & need serious revamping. Alleys of floors are pretty dark, mattresses of rooms sagging( at least mine's), toiletries pretty ordinary. All in all, not a hotel which you would choose on your next trip.

Good I enjoyed

The room is furnished too much with unwanted furniture. The air conditioner was noisy but did very little cooling. The bathroom sink faucet was uncontrollable. However, we were pleased with the hot water situation. The complementary breakfast in the Penthouse was the best part of our tw0-day stay. It would help to add screen meshes to prevent birds and flies.

STAY AWAY, NOTHING LIKE IN PICTURES OR DESCRIPTION....DIRTY, SERVICE DREADFUL AND AWFUL LOCATION!!!!!

We had stayed in this Hotel,since we wanted to be closer to the Padmanabha swami temple.As such Hotel was Ok for a couple or Business travller.It was getting old.Rooms need to be upgraded.Toilets need to be upgraded.They can convert this to a Boutique Hotel,if they UPGRADE and REFURNISH THE HOTEL.