Self check in, room ok but basic and tired, tea making facilities in dangerous postion quite high up, at eye level. Doors to rooms and pool need self closers on as the hum from the pool kept ys awake, and need black out curtains as very light in room from 430am. Breakfast was very poor cereal toat or yogurt, never saw staff the whole time we was there

This was a location convenient for my son’s event at Snetterton. We had a very pleasant and enjoyable stay. All our requests were met without any issues.

It was a nice location and for the money the room was very nice except and it is a big but - the room was very hot. It was the hottest day of the year but the radiator was on hot and wouldnt turn off, but because there is no reception desk there was no one to tell them. Also the self service "continental breakfast" was a bit of a stretch of the definition (Apples or oranges, bread, strawberry jam or marmalade and milk, yoghurt, water in the fridge - no croiscants or other pastries, no cold meat/chease.

I was surprised that there wasn’t any Wi-Fi or air conditioning. When I opened the window to try to get some air flow in the room I was struck by how noisy the fountain in the courtyard was. I then tried the electric fan but this even louder than the fountain. I was there for three days (two nights) and didn’t see a single member of staff. It’s up to the guest to pretty much look after themselves. The area around the hotel is lovely however.

Good value. Very convenient for our needs. Would stay again.

Very easy to check in and leave. Nice to have a simple complimentary breakfast. It was much appreciated. Thank you for having the rooms ready early for the family to get ready for the wedding. That was very nice of you 👍 we have family in the area and we hope to stay with you again.

The bed was comfortable, sleeping area clean, surroundings quiet, room a reasonable size but everything else was exceptionally basic, DIY cobbled together and tired. Floors not level, no underlay on carpet, wires dangling from TV, walls so thin full audio of the TV next door was disturbing, shower curtain falling off, shower itself was a bit of a joke and breakfast more basic than advertised.

Lovely setting and wonderfully helpful team

I emailed 2 days before my stay to confirm that I had booked a double room for my birthday weekend. The owner confirmed by email that he would ENSURE I had a double room. On arrival we had been allocated a twin room. As there is no reception at the venue I left a voicemail message and an email before the owner's sister told us they were fully booked and could not do anything about this. This kind of mistake is inexcusable and twin beds for a romantic weekend is not what I had in mind! I would have thought the owner himself would have made contact himself to apologise. The venue's "hands off" approach to guests is extremely unsatisfactory. The shower was either freezing or scalding hot and it took Expedia three days to reach the owner to confirm the facts and obtain a refund. I will not be returning.

Handy location for my business trip, positioned right next to a swimming pool with adult music classes on tho into early evening so couldn’t hear the tv for shouting… not ideal, cold tiled floor too, I guess they followed thru with the flooring.. wasn’t very cosy and probably wouldn’t stay again, sorry.

Nice setting, clean, comfy bed. A lot of flies, coming out of hibernation once heating was on? Spiders x 5. Disappointed with breakfast, freeze dried coffee, no filter, no jam for toast, apples in a bowl. Cereal , 3 choices in a plastic server. Expensive for experience.

It was self check in. The path to the room was very dark, needs lighting, dangerous if you have mobility issues, can't see!!! There was an issue in the room, but could not get any answer at reception and phone number kept going to voicemail. So not very good at all. There was only a small electric heater, not sufficient to warm the room. Room was OK, bed OK, but overall not happy.

Was a nice room. But wow was it roasting hot. We could find anywhere of turning the heating down or off so had a very hot night, even with fans on. The toilet however had no heating so was the opposite and freezing. Nice to have our own little room but think it was too pricey, compared to the many other hotels we stay in for major race events. Breakfast was toast, yogurts or 3 choices of cereal, nothing for vegetarians and not really a continental as offered.

Stay here a couple of times it’s just quick and easy Never an issue

The only Complaint would be no shower gel

When we arrived, it looked a nice place, ample parking and nice room with comfy bed but certainly not luxury as advertised. Eye level kettle, which I considered dangerous so placed on floor. Dirty shelves and mirror. No welcome pack. When arrived back at night, the light wasn't working to light the dark path back to our room. Paths are crumbling and dangerously uneven. Patio has lots of plant pots filled with dead plants and weeds. Sticky beakfast room table with one thin paper napkin only each. 'continental' breakfast consisted of a choice of 3 careals and toast with apples and oranges. No choice of juice, only orange. Place was generally run down and pooly maintained, will not be returning, pleased we only booked for the one night.

Didn't really feel like a hotel I would book for a holiday relaxation. Felt more like an airBnB.

Last minute night away , lovely welcome from owner showed us where we could park ,how to get to our room and chatted to us for bit,lovely man. Was about 7:30 pm when arrived so we popped are bags in room and then went local town for food , later after back we went to swimming pool for hour was absolutely lovely sooo warm and inviting spent over hour in there had to ourselves ,back in room we got into comfy beds and watched tv before sleeping , In morning got up early went to sweet little diy breakfast bar in conservatory plenty of choice of drinks hot and cold.And choices of cereals ,toast , yogurts and fruit. Definitely would stay again such a hidden gem truly a beautiful place, thank you

Rooms smelt damp. Pool water green, carpet around pool smelt damp. Shower goes from boiling to freezing without touching anything - unable to use! Breakfast basic, and room freezing. Can hear people in the room next door. Avoid

Good things; quiet, comfy bed, bottled water, shower gel & hand wash. Bad things; car park full, uneven path to room, lack of cleanliness (e.g. hair in both plug holes, used contact lenses from previous occupant had been left on bedside table & carpet not clean), breakfast area not clean with lack of food choices, hot tub broken (we did not know this until the day before we arrived when I asked about it). lack of swimming pool availability, only 1 toilet roll, poor TV signal.