Fabulous hotel, staff in a beautiful area.

Da chegada mudamos nossas suítes para uma que não havia carpete.. Atendimento muito fraco. Café da manhã ruim , sem muitas opções..

As two guys visiting sharing a room we had requested a twin room but when arrived we were booked into a king size double. This was unacceptable and we were given a room with bed sofa and double bed instead. Also glass door on the toilet was not acceptable. Careful request is required if a twin room is booked. They consider this to be a king size double.

Nice staff very helpful

Beautiful location, friendly and helpful staff.

Nice river view, room size and amenities is good.

Fin belliggenhed.

Very good.

We loved this hotel, close to all the amazing vineyards, including its own which you must suit. Just in the other side of the bridge to the city which has many amazing restaurants.

Sehr ruhiger Aufenthalt. Waren fast die einzigen Gäste, da Zwischensaison herrschte.

Room location was not good. We were definitely given the worst possible room location.

The property on first glance had a cool contemporary vibe. But the food was very limited, the room accommodations were poorly was set up. They did not have any amenities and breakfast was just average.

Perfect location for the area to visit nice restaurants. Nice view from the room. Staff very helpful. Will stay again.

Op de dag van aankomst probeerde de receptioniste minuten lang ons attracties te verkopen.

Nice property.

Ok

Muito boa, cafe da manhã muito bom, conforto otimo e localização, fica longa do centro, precisa de carro

Huge room, amazing view and lovely staff. The Douro valley is stunning and this hotel was a great choice for our family.

Great location for Douro valley exploration. Decoration is tacky Italian.

The staff was nice, but the night was super expensive, for a broken spa and a lot of noises from the renovations they were doing. We weren't notify of this neither compensated