Very good place to stay in Bath. Quiet street opposite park with private parking paid extra. Five minutes walk to the center.

Very clean room. Not keen on it being pet friendly though - did not check this out before booking

Great room with lovely view, very friendly and helpful staff. Shower bit awkward to use and dripped cold water from ‘rain’ head whilst using other head. Great location for seeing sights and shopping, also quiet park on the doorstep.

Perfect for walking distance into Bath city centre. Staff very helpful. Delicious complimentary shortbread on arrival. Room had everything I needed, would stay again.

Un service aux petits soins. Une table soignée et tres bonne. Un emplacement parfait pour visiter Bath a pied. Je recommande cet établissement.

Very good staff member at breakfast.

The employees at this Hotel were amazingly helpful, friendly, courteous and pleasant. Loved our stay here - my only little quibble I had was that the room I booked was on the small side. We just missed having a wardrobe.

Der var for lidt personale. Meget lang ventetid på bl.a. morgenmad. Værelset var mindst 35 grader varmt. Vinduet var ikke åbnet og køleskabet fungerede som radiator til vi slukkede det. Ok hotel men lever ikke op til forventet service for 5 stjerner.

The staff are what really makes this hotel special - everyone is so helpful, cheerful, friendly and attentive.

Love the historic building but no ac and super small bathroom

Superb accommodation, great food and wonderful staff

Brilliant staff who are extremely attentive, great drinks and food. In a great central location

Excellent property and location.

Very good hotel in a great location.

Perfect One Night Stay in Bath

Very clean and close to all the places one would like to visit in Bath

A beautiful place with excellent staff. Great location, short walk to everything.

Amazing staff - Kim especially who saw us to our room and provided breakfast service went above and beyond. Room was incredibly clean, comfortable and the hotel very conveniently located, with lots of tea and coffee provided in the room.

I stayed here with my husband during the Bath Christmas markets for my birthday. The one thing going for this hotel is the location. It’s extremely central to the city centre. We stayed Sunday to Tuesday and paid £325 for a luxury room with garden view. The price seemed overpriced for the quality of the room. The decor was tired and the bath and toilet seat in our room were damaged with cracks/chips. The shower was also poor and had no power to it. On our first night, the fire alarm went off and having not stopped after a minute, we left our room. The receptionist explained it was not real and to return to our room and wait. No apology was given. The following morning we were woken by a handyman or gardener chipping at the garden slabs. Work like that would be much better if organised from a sociable hour such as 9am. The parking was £20 per day. We were notified about this in advance but it seems a high price to charge guests especially as there was ample parking during our stay (2 cars). The one thing we were miffed to was there being a £6 tip per day on our bill when we checked out. I asked for this to removed to the man on reception. I will choose whether I wish to leave a tip and did not appreciate it being added on. The staff should be given £6 from the overpriced room rate if the management wish for them to be rewarded. When it had been removed, the staff members attitude towards me changed and he became offish and discourteous. We would not return or recommend.

lovely little place to stay, central location within easy reach of the centre. We checked in on the last day of the Christmas markets which is a great time to visit Bath. Nothing was too much trouble for the staff. Especially loved the en-suite which had a roomy walk-in shower and heated floor. Could be a bit more eco friendly though, the bar of soap was changed daily, as were the single-use mini bottles of toiletries.