The staff was helpful. It was a relief that the person at reception could help us get a cab since we had trouble communicating. It was a clean room with a nice breakfast. And a fabulous view! It's a bit difficult getting around in Zacopane. A lot of traffic and the buses were difficult. Not pleasant to walk next to the road. That being said done sort of shuttle bus would be convenient. Shuttle to the pedestrian street, shuttle to the funicular and shuttle to the bus/train station. Alternatively, a little cafe or store in the hotel could be helpful. Also maybe some tourist ingo in English.

Spacious and clean room with beautiful views. Staff were also fantastic

Room clean and great views

Cama muito mole, travesseiros extremamente finos, falta de reposição de iogurtes e frutas no cafe da manhã, e nenhum dia foi realizado a arrumação dos quartos

Willa Jan is very clean and quiet and the breakfast buffet was lovely. We really enjoyed the sauna as well! The only drawback is the location—it is not walkable into town and there are no dinner options that don’t require a taxi or uber ride. When requesting a mountain view, ask for a higher floor as the lower floors have mainly views of the neighboring villas with mountains peeping through. Overall nice stay!

Our stay was short, but the villa was clean, the room well-kept and well-equipped. Peaceful atmosphere, friendly staff — it makes us want to return to this villa.

The place is very nice and a few minutes walk to Gubałowka. The breakfast is decent and always served with a smile.

Staff was excellent great location and view!

The place is very close to town centre. Amazing views from the room. Excellent service and great choice of breakfast. Rooms were tidy and perfectly clean. Would definitely return and recommend to everyone! The weather has changed in literally few hours, however the mountain view was amazing as well as the snow the following day.

Great place to stay, near to the town

The hotel was beautiful and the view was amazing! The lady on reception when we arrived was so friendly and helpful. The other lady seemed annoyed by me but was nice enough. Market and town within 10-15min walk. Plenty of skiing.

Good walk to Main Street about 20min walk down hill but 30min walk back up hill Rooms have a lovely view but only was cleaned once on a 5 day stay . Breakfast was ok cold food with scrambled eggs and sausages Staff very helpful and very friendly stayed here before would do again

Az ágy túl puha volt és nagyon lapos párna volt a párna. Takarítàs a 2 nap alatt nem volt. A szennyes zsákokat a folyóson tárolták a lift mellett.

It is worth the view Beautifull

Horrible property

Great room and helpful staff

깨끗한 환경, 만족스러운 조식. 다만, 히터가 작동하지 않아 밤에 추웠어요. 첫날은 히터가 작동하지 않는 걸 모르고 잠자리에 들어서 다음날 감기 기운 때문에 약을 먹어야 했어요. 둘째날은 옷을 여러개 입고 침대에서 잠을 자야만 했어요. 밤에 춥지만 않았어도 조금 더 만족스런 여행이 되었을 거 같아요.

Good

Great location for the nearby slopes and only a short walk into the main town area. Hotel was clean and rooms were comfortable, with good showers - plenty of hot water! Breakfast was tasty, with plenty of cheeses, cold and warm meats and eggs on offer, but different to a UK breakfast - plenty of options but not cereal/cold milk, toast or fresh fruits if that is what you are looking for. Staff were friendly and helpful.

Great place to stay, clean, friendly, delicious breakfasts.