Very goods … nice property and staffing.

A tired old hotel that is incredibly noisy.

Buena ubicación

Bien servicio

Alles bestens. Sehr schönes Hotel mit guter Bar

Excelente

Lugar priviligiado en el centro historico

Overall good stay. Super clean, comfortable, convenient and great staff. All was quiet until loud music started at 2:30am and I couldn’t figure out where it came from but I mentioned it to the staff at departure at 4:30 and they were going to call the police. The attached restaurant is good. The airport shuttle was on time, super clean and friendly - well worth the 500 pesos. Would absolutely stay again but ask for a different room due to the noise issue.

Muy sucio el hotel,nos cambiaron de habitacion y fue lo mismo no lo recomendaria estuvo fatal

Il parcheggio è a pagamento.

El servicio es excelente de todo el personal en general

Excellent place beautiful city to relax shopping and many other things

Me gusto que esta céntrico, para de ahi moverte a pie en los primcipales lugares del centro histórico. Lo único fue que no me hicieron valido lo que se comentaba de la botella de vino gratis

This hotel is unique to Mexico and Queretaro. It is located in the heart of Centro. Very convenient to the area.

Atención esmerada

Muy buen servicio e instalaciones excelentes

This is my favorite hotel within the historic center.

Great place to stay

The hotel and rooms are very nice. The only negative is there is a large clocktower nearby that chimes every hour even late at night, it definitely woke me up in the morning too. Also if you stay during a rainstorm there may be a little water coming into the bathroom from a very high window. It didn't affect the bedroom and it only barely got wet in the bathroom.

The staff was outstanding on all fronts. We went to them for help for several things, from document printing to airport transportation and others. They helped with a smile every time.