The entire place was spotless, floors gleaming. The bed sheets were crisp and all the surrounding windows created an amazing and very private view. Great wifi and amazing hot showers. The breakfasts at Geckos were hearty and delicious, such a warm and welcoming space and Charlie's homemade jam, juices, hot sauce, and mojitos were the best! We loved it so much we booked a cooking class with Scott Alan. It was so much fun and is definitely one of the highlights of our time here in Costa Rica. The location was good to, we walked to the Fortuna Waterfall and we were close to coffee/ chocolate tours, and the free passes to the hanging bridges was such a great added value. The only thing that could be better is the cookware, but then there's so many great places to eat out at!

I got very bad food poisoning, Thursday evening, vomiting all night and morning from the cured meats from the buffet. Management didn’t seem to care and had no sympathy or service recovery and wasted an entire day of feeling ill vomiting.

everything was excellent. Staff was fabulous and very helpful and friendly. Room was spacious and clean. Bed is very comfortable! Breakfast was excellent and the guys there are wonderful. Would highly recommend Arenal Waterfall Lodge.

We were given a wonderful two bedroom suite with an enclosed patio and a hammock, a kitchen, two king beds in on room, plus a second bedroom above. WOWOW! Great breakfast around the corner at Gecko. Bedroom in the midst of a rain forest. Unbelievable!!!

El lugar es hermoso, en medio de árboles, en la noche se escucha pura naturaleza.

Super friendly staff.

The cottage is tucked in nature. I stayed in the two bedroom villa. It was clean and had the basic amenities to make your stay comfortable. The staff was very helpful too. If you want to enjoy a quiet nature stay, this is the place. I also saw a lot of beautiful birds near our cottage in the morning.

Very quiet property in the jungle. Villas were very clean and with modern touches.

Valeria checked us in. She's amazing. Room is clean and has a beautiful view. We had a minor issue with no water in our lodge but the admins got to work on it right away. Very quiet, at the base of the volcano and a 12 minute walk from the La Fortuna waterfall. Kind of has a log cabin feel with beautiful views. We stayed in the 2 bedroom suite. Large rooms, individual bathrooms on each side and a mini kitchen (fridge, microwave, coffee maker). Great for families. We'd stay again

This beautiful property is located just a couple minutes from the La Fortuna Waterfall via a private driveway. It is nestled in the gorgeous lush mountainside and it is so so quiet and DARK. Not to worry - there is a security staff on site 24 hours a day. We checked in late well after dark. Security led us via motorbike to our villa which had amazing views

The staff were very friendly, the bungalow felt like you are in the rainforest- great ambiance. The reason for the lower score, this was a special occasion and we were looking for something different from hotels. We were notified that the pool and restaurant were closed for renovations a day prior to our departure making it too late to cancel or rebook. The room although interesting was in need of renovations the ceiling looked like it was started to be painted but was not finished. There was a stove and kitchenet in the the bungalow but it was disconnected - dissapointing as we bought groceries to find out we could not use it. I think once the renovations are complete this will be a nice place to stay. Im very dissapointed that they were not honest about ongoing renovations. Also the waterfall although close to the property is not part of the property and will cost you $20us per person. Another misleading feature.

The location can’t be beat. Private an secluded. Definitely need a 4x4 to get up here. Villa was huge! Great views and nice and quiet. Will definitely return

My girlfriend and I got in late to Arenal Waterfall Lodge, they were more than accommodating to get us into our room. The room itself was very clean, and spacious. It felt like a secluded cabin in the woods but we were in the jungle! When we asked the front desk for recommendations for dinner they were more than happy to give us one! When we asked them to book our adventure to mystico hanging bridges, they made sure I got the email and confirmation in order for us to attend! (Highly recommend). The breakfast down the road at Gecko’s was extremely good! The atmosphere there was more than accommodating, they also run a dog shelter and we love dogs, so win win in our book! Scott and Charlie at gecko’s were beyond friendly and made us feel like we were at home we looked forward to breakfast and chatting with them every morning. I will most definitely be staying at the lodge again, and I look forward to it. If you’re on the fence about it do it, you will not regret it! Pura Vida, and safe travels!

I enjoyed staying here. Maximo was very helpful and provided us with everything we needed. The room needed some repairs though. Breakfast was really far from the hotel and wasn’t great honestly. Location is great. Right next to the waterfall, you can walk!

The staff was very friendly and helpful, but the room wasn't very cozy at all. The sheets and blankets are very thin and the room always had a chill to it even when the ac unit was adjusted. There are no rugs on the floor. The windows have curtains, but there are no blinds or curtains on the glass door so others can see right into the room (we put up a sheet). And unfortunately, the pool was out of order so we weren't able to use it. Overall it was a decent stay, but I probably wouldn't go back.

The hotel did not provide breakfast.. we have to walk to another restaurant for breakfast

Staff was very helpful.

It was a amazing experience. We enjoy this trip.I loved this place already i want to go again

It appears the resort is going through a lot of upgrading. During our stay we didn’t have water for 1/2 a day with advance warning. Internet barely worked unless we stood in one corner of the house. Mentioned the issue but nothing was done. Breakfast was provided by a nearby restaurant but still had to load up the car with our kids 5&2 year olds as it could be walked by adults but too far and hilly for them. Unit 13 where we stayed along with another unit are not in the gated secure portion of the resort. We didn’t feel threatened but just strange as it could have easily been addressed by relocating the gate 90 degrees at an intersection. One of the showers was I. Rough shape but the other was good. Our friends stayed in the largest unit, #14 which was much nicer.

I have very mixed feelings about this place. The good: the upgraded us to a lodge for free (we booked a standard room) because it was low season. The lodge was a highlight and my son had such a great time choosing between sleeping in the loft inside or the exterior loft (you reach it through outdoor stairs and it has a private entrance). It was a bit far from town, but I actually loved that because it was so beautiful and quiet and we just sat on the deck enjoying a jungle rainstorm. Also, they've recently hired a place called the Geckos to do their breakfasts and it was THE BEST food we had in Costa Rica. So so good. Also, we got a free visit to Misitico Hanging Bridges as a peace offering because they're doing construction right now and it was a bit noisy. I was happy with the trade! The downsides: the cleanliness was questionable. The light switch in the bathroom and the legs on the bathroom vanity were coated with grime and my pillow smelled like sweat. Gag. Also, they didn't refill the soap in one of the bathrooms - good thing we had two. The lodge bathrooms were so nice though. Huge windows and you could shower with them open because no one was nearby - just the jungle. Lastly, I can't decide if this is a con or a pro... a howler monkey lives nearby and kept jumping on the metal roof and dropping stuff on the roof starting at about 4:45am each morning. It was amusing, but also made it a bit hard to sleep. My biggest complaint is that there was NO POOL, even though the