Room was big and spacious, staff were very friendly

We stayed for 1 night in a premium room. First the best point, the bed was just perfect for us, 6ft wide and super comfy. However, overall the room had a number of annoying niggles: regarding safety and security, the room door wouldn’t close properly without significant effort and noise - not good at any time but particularly inconvenient late at night, the bath had no grab handles to make it safe to enter and exit the bath and using the bath was made more risky by the bath mat being too small - if you had it at the back of the bath to aid entry and exit it was not close enough to the shower head when you were showering and vice-versa. Additionally, the bath surround was particularly worn, the sofa was too grubby to use and there was a broken towel hook on the back of the bathroom door. I can’t help feeling that some of these things could be easily fixed and at moderate cost and that if addressed the overall offering would be significantly enhanced. A shame really as it’s a lovely place and well located for numerous local visits and trips. Maybe we were just unlucky on the room.

Friendly staff, heating system is old as expected which causes extremes of hot and cold in both heating and water. Staff kindly lent a heater when the heating system was not working. Very beautiful hotel.

This is a lovely old building. The rooms are very comfortable and the bed is superb for a good nights sleep. Set just outside town, a short taxi ride in and out, it was very quiet and ample safe parking. The Dinner was very good (Belly pork) and you must try the garlic and cheese bread, it is huge like a pizza and far more than we expected. The staff are very friendly and helpful, they made our stay a memorable one. Thank you very much. I would definitely stay here again if we are in the area.

Great location near Bath and within a few miles of Bradford on Avon.

Friendly staff and lovely rooms

An excellent hotel in the country, in a very attractive Georgian (I believe) building. We thoroughly enjoyed our night there.

Love the charm of the characterful hotel. Our room was spacious and clean and well maintained.

It was lovely

Bar restricted times but no problem staff absolutely superb nothing to much trouble helpful great stay again been about four times always great

A delightful stay in a lovely location.

nice stay, comfy bed, selection of nice ales at the bar. good food....

Great, lovely place to stay

Excellent, except for a poor breakfast. The room was comfortable and the staff friendly. Only downside was a disappointing breakfast. No hot food, only continental with a poor selection and tepid coffee from a Thermos. Pricey at £14.95. We didn't eat dinner in the restaurant but again the choice looked limited - mainly pizzas. Had the food been better it would have been five stars.

Great room, lovely staff, good location between Trowbridge and Bradford on Avon. The addition of a coffee machine in their dining room would bring them up to 5 stars, but otherwise it's a lovely place and we'd recommend them.

The staaf were amazing and very accommodating. The place was very clean and food was lovely

Room was very clean, comfortable bed and pillows, settee to relax on. Staff very friendly

Clean room, staff really good

Tired rooms in need of an update

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