Arrived at check in time and couldn't access the property until someone turned up 40 minutes later to unlock the gate. No check in instructions were sent to me. Our room had no bench space and the skirting boards were missing around the floor area where ants were observed entering the room. The bathroom had no shower screen with water going everywhere, no exhaust fan or window in the bathroom and little to no bench space. For the first 2 nights of our stay there was a loud water flowing noise from the room above which was reported to the manager

Was ok

I considered there were too many unemployed persons living permanently there, will not stay again.

Great locality for bowlers to Tweed Heads Bowls Club. Parking behind gates A1 . Good staff / clean and everything needed for short stay.

Very average, didn't see any staff, key was left in a lockbox at 1pm. No sleep due to being by a stairwell, walls paper thin for noise and other guests sitting in the carpark at 1am

Very clean very secure, close to everything thank you very much

Parking was safe and secure. Key entry to property. Staff were very friendly. Toiletries were supplied. Room was a bit old but it was very comfortable.

bed was very uncomfortable. It's near the river, not the surf

Clean tidy room, big plus biscuits provide to have with your coffee. Good location.

Good clean room with easy walking to various places & beach

Room and fittings including bed VERY dated. Needs to be better for the price

Everything,

Great location, friendly and secure.

Couple running the place were very accomating and a pleasure, room was great thank you

Sand on bedsheets, left over stuff by previous occupants inside bedside drawer, glasses not properly cleaned and not a single hanger in the closet.

The lady that my workers rang to say that they were going to be late checking in at 10.30pm was so accommodating and friendly. Excellent service.

If you like a very hard mattress and 1 hard pillow this is the place to stay.

Clean room and amenities. Secure parking, well maintained although an older motel. Walk across the road to club for meals. Staff were very friendly.

For a quick stopover, it is a fine spot. The AC in the room is fine, the bed is relatively comfortable, and the kitchenette is good to have, which has a kettle, a toaster, a microwave, some plates and bowls, utensils, and dish soap. It is easy to park as the spot is right outside the unit. However, there are quite a few noticeable issues. The reception is rarely staffed (maybe because it is between Christmas and New Year) so good luck if you have any questions or need any help. The bed rolls and you can't lock it in place. The bedsheet had a literal hole. The walls around the kitchennette had stains that either resembled either blood or tomato sauce. The shower doesn't have the best water pressure and isn't the warmest. The room also lacked outlets so we ended up charging our phone by the kitchennette.

Seriously? You charge a good hotel rate for this? How long ago you fixed the shower or cleaned the vent? Ancient aircon - even if you turn off yours, you still can't sleep because you hear neighbours'. Not even decent pillows and blankets. This is beyond disgusting