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This is a beautiful location with stunning views. Just be aware that it the shuttle bus from the resort doesn't always go into town everyday. The village is far from Funchal and the public transportation is not always reliable or ontime. I booked this place in December 2025 for the gym, the view, tranquility and the pools. The gym is NOT really a gym. It is a tiny room with a new treadmill and old bike and a weight machine. At times several ppl tried to use the gym at the same time but this was not possible due ot the small space. The gym is stuffy and also has no wifi or any exteral views.The pols are not heated so I did not swim. There was no cleaning during my 8 days stay. There were 🐜 's in the kitchen. Someone came once to empty the in and change the towels. The kitchen has good equipment and is spacious. The place is dated and could definitely do with a refurb to take it into 2026. I liked the location and might go back .

Here’s a cleaner, sharper, and more polished version that keeps the bite but reads as credible, composed, and devastatingly clear (the kind hotels actually fear): ⸻ This place has enormous potential, but the staff make the experience genuinely awful. We have stayed in hundreds of hotels around the world, and we have never encountered this level of disdain for guests. The front desk staff openly laugh at guests and seem to take pride in making stays more difficult. Need towels for the sauna? Be prepared to pay to “rent” one—only to be told you must keep that same towel for the entire stay. That means using it in the sweaty sauna, then for your shower, then at the pool. Fresh towels are never provided. Housekeeping? There is none. Rooms are not cleaned at any point during your stay—no new towels, no tidying, nothing. Beds have no sheets, just a comforter that appears never to have been washed. Hot water lasts about 30 seconds, and no one will address it. Early check-in or late check-out is flatly denied, often with smug smiles, as if refusing basic hospitality is a point of pride. The on-site shop closes early without warning—don’t expect staff to tell you that you need to arrive before 1 p.m. if you want water or essentials. The “heated” pool was freezing cold, as were the sauna and hot tub. No staff were available to help with malfunctioning equipment, filthy locker rooms, or—once again—towels. This property has great bones, but the customer service is shockingly bad.

Hôtel sur les hauteurs, à 10 minutes en voiture des restaurants et commerces. Belle vue sur la ville. Beaucoup de place de parking gratuites. Appartement grand avec terrasse vue sur l’océan. Tout l’équipement est conforme Piscine extérieur et intérieur +

Rene rom, bra beliggenhet, serviceinnstillt personale. Parkering foran boenget. Ok kjøkken med det en trenger

God indretning af lejligheden og fin udsigt. Der var det der skulle være, bl.a. i køkkenet. Opvaskemaskine var dog savnet.

Lovely staff, great location and amenities. Decor was a little dated but that’s okay.

Very satisfied. Thank you

Es war ein schöner Urlaub

Hébergement spacieux et propre avec une vue magnifique sur la mer. Idéalement situé pour découvrir l’île. Il manque juste une cafetière.

Zeer mooie accommodatie, fijn zwembad app goed uitgerust

Schone kamer, balkon

Lovely hotel in the middle of nowhere, if that’s your vibe then this is great. We had a car for the stay so was easy enough to get around. Views are amazing m, food is pretty decent and lots and lots of entertainment for both adults and kids alike… The only downside to this was that we had lots of ants near a window they had left opened…

Très bel hébergement, certes un peu éloigné de la ville voisine, mais au calme, avec une vue incroyable, un service irréprochable et des prestations soignées. L'appartement en question était très spacieux, propre, nettoyé régulièrement. Une belle surprise !

Perfect for 3 or more nights!

A tidy, functional one bedroom apartment - that met all of our requirements. It was great to have a fully operational kitchen which gave us the choice of eating in. The food in the restaurant was spot on - well priced and a diverse menu with plenty of choice for families and those on a budget. Great accomm👍

Correu tudo muito bem. Dormi no silencio total, muito bom. O apartamento é grande, espaçoso e bem equipado. Há algum desgaste que se nota mas de uma forma geral está muito bem. vista fantástica. Varanda muito boa.

Great location! Lots of amenities!

Tout est parfait, personnel très sympa et à l'écoute, belle infrastructure. Je recommande.