Clean spacious room Helpful staff Shower temperature not always warm

The staff here are amazingly helpful and friendly, a real step back to old fashioned values. Arriving on E-bikes we asked about storing them overnight, the guy on reception took us round to the garage where he started shifting things around so we could get our bikes in, even though it meant he got covered in dust and cobwebs. Our room was large with a large bed, everything was perfectly clean. There were a few strong doors to go through to get to the room with motion sensor lights to help in the dark corridors. We drank/ate in the bar, I didn't want much as we'd had a 3 hour lunch stop. The staff sorted me out with a lovely cheese & ham doorstep sandwich. The restaurant opened at 6.30pm and dead on 6.30 my sandwich arrived. Would have loved to have been more hungry and eaten in the restaurant, maybe next time. This hotel had a great reputation for music in the 60's and 70's, so I was very pleased to see they still have occasional music nights that harp back to those days. We very much enjoyed our stay here, an iconic Norfolk hotel that we're so pleased we finally got to visit.

Quite a bit of mould in the very dated bathroom. Need USB points in bedroom.

We stayed here last minute for our anniversary. Room was beautiful with a four poster bed. We ate in the restaurant that evening. Plenty of choice and food was amazing. Breakfast next morning was lovely as well. We loved our stay here!

A pleasant enough stay however there was nothing outstanding. There was clearly a shortage of staff resulting in a lack of the personal touch needed to raise the service quality

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A comfortable hotel. Friendly atmosphere in the bar. Staff very friendly and helpful.

dirty stuffy room, old unmaintained furniture, all in all not an enjoyable experience

Unfortunately the carpet in the bedroom was very badly stained, shower wasn't very good water splashed everywhere, curtains let to much light in woke early hour's. The bed was extremely comfortable, nice soft bedding. Ate in the restaurant twice, meals were excellent, food very tasty and plentiful, service was very good.

Room was clean and refreshed, bathroom needed a bit of TLC. My room was quiet and the bed comfortable. The curtains weren't black out so the light did come in early in the morning. Breakfast was ok - I only had cereals and toast so couldn't comment on the cooked options.

Ideal location for a weekend break by the sea. Staff friendly and efficient Good choice of beers and excellent food.

Nice clean room, comfortable beds and supportive staff helping me to my room as I have reduced mobility but managed the stairs at a slow pace

Nice hotel with plenty of voice for breakfast and dinner.

Plenty of parking available Room was comfortable and well presented. Lovely big breakfast. Friendly staff

Buffet breakfast was good. Plumbing in most rooms have little features, but usually tolerable. Staff are always pleasant & welcoming

Room cleaned every day

A friendly atmosphere and felt valued as a customer

Clean room, decor a bit tired, lovely food Major drawback was no mobile phone signal, no Wi-Fi, no 4G - OK if you want to go totally off-grid I suppose

Lovely hotel with friendly staff. Great breakfast with plenty of choice. Evening meal was fabulous and great value for money. The room was quiet and comfortable. The only grumble was the shower which was tired and couldn’t be directed in a suitable position.

Food good staff helpful and polite