Lovely staff, bright comfortable room and great location.

Exceptional. The hotel itself is absolutely beautiful with views of the famous waterfall! The staff was incredible, hard working, kind, accommodating and I can just keep going on and on. Excellent breakfast! The hotel restaurant food was great. Great location close to the funicular and train station! We hope to stay here again!

Très bien situé facile pour prendre le train. Personnel très agréable. La décoration est jolie.

I don’t usually leave reviews but this place was amazing! Beyond the spectacular location the staff was extremely helpful and kind, the rooms were clean and cozy. The hotel is so convenient next to the train station, bus stop for the valley, and the gondola. Breakfast was a delight. Overall it was an amazing time.

amazing experience!!

Highly recommend hotel property

Breakfast was spectacular

The view of the falls was incredible!

Room was clean but they forgot a string on top of the bathroom sink and towels need to be updated.

My very favorite hotel in Switzerland! Maria was so welcoming and the ladies who work there are kind and thoughtful! Loved it!

Nice view. Enjoyed room and breakfast.

Window blinds in room were broken, bath towels were threadbare and covered in holes, “mattress” was just a two-inch foam pad on a platform. Good location but wouldn’t stay here again. Many other hotels to choose from.

Excellent breakfast options. Convenient to the train station. Beautiful location.

Service

Beautiful 3-star hotel just cross the street from the train station. The room is clean with large patio and gorgeous mountain view. Breakfast buffet has a lot of choices and the freshest homemade bread. We also dined there for dinner, had rosti with mushroom sauce, cordon bleu, and dessert hazelnut cake, all was very delicious.

It was excellent. Room was fantastic and great views of the valley and waterfall. Opposite the train station and next to the cable car, all very convenient. Nice restaurant with traditional dishes. Will come back.

Awesome hotel.

The staff was very friendly and helpful! Great food and service. Breakfast was amazing with fresh fruit. The seltzer water was incredible and free. Also coffee options for free was great!

We had a valley view room which made the room. Sitting on the patio with those views made us love the property. Rooms are redone, but other parts of the hotel are quite dated. The morning breakfast was very good. It is a bit far from the Main Street which is good and bad. Good as it was much more peaceful but bad if you don’t like walking. Overall enjoyed our stay and would recommend to others .

Excellent service, beautiful view and the room is spacious and clean. Staffs are very accommodating! They let us leave our luggage even after we checked out. We had a great time