Staff were very helpful trying to accommodate our needs. We didn't realise the undercover parking would not accommodate our vehicle when booking online, as our Sprinter Van is 2.3m high. But the van could be parked in an open space on the property. They upgraded us to a bigger room than booked online and it was very spacious and clean. Located within a short walk to the RSL club and river is great, but it did get road noisy from 7am onwards in the front area. Very price friendly tho.