The front desk staff was great! We wanted a balcony room, and they provided 2 options. The first room (213) had no screen on the door and the window wouldn't stay up. The second room (220) was better and had a view of the plaza which we enjoyed. The issues we had in this room: water to the kitchen sink was not on and the coffee machine didn't drip into the pot. Coffee ended up all over the counter. Aside from this, the bathroom was clean and nice. The murphy bed was comfortable.

Granted, it’s “off season” however: • There are virtually no facilities available on the area (restaurants, stores, bike/fishing rental etc etc. • the room was great for a college kid coming up to ski for the weekend with his buddies. The room was small, dark and old. The sink was plugged, the coffee machine had a broken carafe and the Murphy bed had a horrible mattress. The concierge promptly addressed the sink and carafe issues. • it’s expensive for this class of accommodation. • the hikes were great and the views are wonderful.

We had planned to stay there the night. Unfortunately my wife got altitude sickness. The music from the wedding was making her feel worse. I asked the front desk if we could get a different room. I was told none was available. We packed up our bags and left at 8 pm.

multiple brown and yellow stains on bed sheets

We would also like to highlight the excellent service and attention received at Kirkwood Mountain Resort, which made this experience even more memorable.

The studio looked nothing like the pictures and they gave me the wrong door code. A person inside ended up opening the door for me because the door between the 2 units were open so they thought they had the whole place. Ended up being friends so that was nice. The elevator is gross and smells and there’s a sign that says watch out for contaminants in the elevator… what? This is for meadows by the way.

Great location if you want to ski. Very remedial in terms of staffing and amenities but the location is beyond convenient. Overall it was great, there’s just no housekeeping.

Truly ski in-ski out. Unit included ski locker and garage parking. Very convenient.

The place had dirty dishes and clear smell of a mildewy carpet. The location is fantastic as it’s right on the mountain

Property was totally miss represented by photos, we were in a lock out unit and could totally here the neighbors. Neighbors also left full poop bags in the hallway. We had very little walking space and kitchenette was just a mini fridge with microwave and coffee maker stacked on top. Humidifier didn’t work, window was broke and very little outlets to plug anything in. Love the mountain but little angry that our place was not told as it was and we paid so much.

Broken jacuzzi, uncomfortable Murphy bed in the wall, overall run down and dirty

Booked a room with 2 queen beds and ended up with a room with a double pull down bed and a pullout sofa. It was really hot in the room, power went out a few times and the tv didn’t work. But convenient location, easy ski in and out. Way overpriced!

Convenient - but be aware that the hotel rooms don’t have assigned indoor parking - just outdoor. A bit dated and basic but comfortable and convenient for Kirkwood skiing.

Good: Location is good. Inside the village. Close to the lifts. Staffs are responsive and very helpful. Not so good: Property is old. Just in general feels outdated. We booked a studio. They use gas stoves inside the studio. Mattress is not firm enough. There is basically no night life at all in the resort. All shops are closed, which was surprising to us. Otherwise, it is quiet and good for watching stars.

Great stay

We arrived on-site to a hostile, angry front desk employee that clearly had psychological issues. He was rude and condescending and we did literally nothing. We made the decision to leave the property and drive all the way home instead of staying because he made us so uncomfortable. We often cater weddings at a venue nearby and we were hoping to stay nearby. We will unfortunately need to recommend that guests and employees do not stay there. We were never refunded.

Beautiful room. Had to have the concierge come turn the fire place on. Snow plow drove around outside till midnight, beeping and beeping. Easy parking. No hot tub even though Expedia advertised it. It’s been broken for 2 years

I liked being upgraded to a studio suite which had a kitchen and fireplace and many chairs. I also liked the fitness center and sauna which I used on several occasions. I couldn't get a coke machine after working out at the gym though.

The only reason I rate this property a 3/5 is because there is no A/C. During the summer, it's terrible to not have A/C here. I was unable to sleep when I stayed here.

Loved coming during the off season! Even though most of the restaurants in the area were closed, it was peaceful and not crowded. Room was clean, decently sized, and it was quiet, even with the circus in town.