Equipe muito simpática e solicita, quarto excelente e cama muito confortável

Hotel Excelente!! Quarto maravilhoso, banheiro muito novo. Excelente localização em Lausanne

Very good!

Amazing staff and room service, top-notch valet parking, a beautiful room with a stunning view, and a perfect location. Will definitely come back!.

Très bon accueil, serviabilité au top, chambre très bien avec bon rapport qualité prix. Merci ! Seul petit bémol check-out un peu tôt.

Gorgeous view over lake geneva from the room - bed was comfortable, hotel was very central and hospitality was great. Looking forward to returning

Amazing

Clean, spacious room with a view of the lake and mountains.

Tudo muito limpo e bonito. Espaço acolhedor com quartos espaçosos

Petit déjeuner très agréable.

J’ai particulièrement apprécié le confort et la propreté de la chambre, ainsi que la qualité des équipements. L’accueil a également été très agréable et professionnel, ce qui a rendu le séjour encore plus plaisant.

Prima

Tres grande chambre avec vue sur le lac etaaAlpes(merci pour le urciasse

Good

Petit déjeuner à 6h30 les oeufs sont arrivés 3/4 h après

Die Lage des Hotels war gut. Frühstück hatte gute Auswahl. Kissen und Bett im Zimmer waren mir ein wenig zu weich. Zimmer dunkel, da im Innenhof. Bar neben dem Reception hab ich am 31.12. ausprobiert. Netter Barkeeper.

excellentes prestations à tous les niveaux du service de l a réception, au petit-déjeuner, restaurant, voiturier, tout parfait !!!!

Very quiet room and beautiful decor. Staff were very helpful and polite.

The room was perfect even though we had only one big towel in the bathroom instead of two … I did not bother to go get a second one. Our room was spacious, clean and warm with nice crispy sheets. The personal was not really accommodating. We had a free parking from Hotels.com but they wanted us to pay anyway, blaming the IT system … despite us showing a screen shot etc. We spent more than 15min trying to solve that issue. For a 4 stars the breakfast was not so nice. The scrambled eggs was a warm luck broken omelet, they forgot the cream … not a big variety. Only a certain number of tables was ready for breakfast and we struggled to find one. But the personal there was very nice. Location is about perfect I would not say anything if this hotel wasn’t a four star because I don’t need that much to be happy. But for the ones expecting four stars services, they may be some disappointment.

Hotel is well done, but room didn’t have wash cloth, shampoo, cream rinse, shower cap, decaf instant (only regular) and only 1 milk pod