Excellent customer service. Initially I was not used to this no-frill place. Day 2 I begin to enjoy and experience their sustainability seriousness to protect earth. Oh! the breakfast, fantastic delicious. The staff, temp or perm were so helpful and responsible. The morning I left at 4:30am, after a week’s stay I got such friendly help with luggage and offer of hot tea. Will come back the next time if I return. I recommend. S L Lim.