Pros: The receptionist was very accommodating. She was able to respond immediately to my queries upon my booking. Our room was very spacious. There were 3 broken lights though, but nonetheless, lighting was still enough given the large and plenty windows. The bed was very comfy as well. Cons: Not very clean. The floor wasn't well-swept and the desks weren't cleaned thoroughly. No towels & bath rug available (we still had to request it though). Bathroom tissue was not replaced. I think we've used what was left of the previous occupant's tissue. The (red) throw pillows weren't so clean as well as it was kind of smelly.