A nice hotel near the Prado museum . Cozy chambers and staff really nice and helpful . Very pleasant stay.

Was exactly what we needed. Great staff. Very friendly. Highly recommend. We booked balcony which was amazing

super location, easy clean rooms, nice personal. i know we're not there to watch TV - but would be nice to setup the program ans include netflix ;)

Hotel bien situé Personnel très aimable et serviable

Not clean properly

great location & staff. easy to walk to all attractions

It was simple and easy to use. Bed and pillows were comfortable

Podria tener mejor mantenimiento el hotel, y mejor check in

Nos fue muy bien con todo lo del hotel , muy recomendado

Not cheap given that we are traveling off season but the rooms are large by European standards and very clean. Location is great. Very near theater district and lots of nightlife

this reservation never appeared in my hotels.com app. I could not cancel and the hotel never responded to my emails.

Hotel que con el paso de los años ha ido a menos ! necesita una remodelación que parece que en breve van a hacer. Por otro lado, tema parking, si tenéis coches de más de 4,20m olvidaros de aparcar, altísimas posibilidades de rayar el coche, el acceso al parking es muy, muy justo.

Localização excelente! Perto dos museus, da Plaza de Santa Anna. Restaurantes e cafés na rua. Melhor bairro para ficar. O hotel tem recepção fofa, é pequeno, tem elevador, cafeteira no corredor com chá e biscoitos à vontade. A cápsula do café fica no quarto (2 por dia) ou pode pedir na recepção. A limpeza deixa a desejar. Paredes sujas no quarto. O banheiro é bem estranho, porque a porta blindex não oferece nenhuma privacidade para o box ou sanitário. A pia fica num espaço aberto para o quarto. Já os produtos de higiene, e também as toalhas, são maravilhosos. A roupa de cama é bem cuidada. A TV é espelhada, moderna. O quarto era silencioso. O ar-condicionado funcionou. Há frigobar no quarto. Não há café da manhã no hotel, nem possibilidade de refeições.

Being a smaller hotel, it was quiet. The staff was very friendly and efficient. Its within walking distance of the Royal Palace of Madrid, the Prado and other attractions. We walked everywhere, most locations being less than a mile from the front door. There are lots of food and shopping opportunities conveniently located nearby. We would stay here again

We enjoy our staying Very friendly and helpful staff The hotel is situated at a nice area and a walking distance to many attractions

Photographs of rooms are misleading. We booked an economy room and had to pay to upgrade as the economy room was a box. I was expecting at least a window overlooking the street. They my have to be clearer about what the rooms look like and have the right photo explaining very clearly what to expect. Staff are great and very helpful and profesional.

Great location and reasonably priced

La habitación no tiene seguro interno, lo que no me dio confianza. Además no estaba muy bien aseada. Las personas de la recepción muy amables, pero en general, por el valor de la estadía, la habitación no lo merece por el estado en el que se encuentra

Location is superb. Was able to walk to most attractions and museums. Lots of dining options around the hotel. Would highly recommend to family and friends.

Sou cliente do One Shot e recomendei a algumas pessoas. Mas desta vez foi muito difícil. Havia solicitado 2 camas de solteiro. Embora eu tivesse reservado com antecedência não foi o que ocorreu. Chegamos por volta das 22 horas e reservaram um quarto minúsculo e sujo . Me pareceu ser de solteiro. Reclamei com a recepcionista Suzane que não tinha nenhuma habilidade em lidar com o publico e um pouco grosseira decidi falar com Hoteis.com . A Sara foi muito atenciosa e entendeu o problema. No dia seguinte mudamos de quarto. Mas achei muito estranho que em um ano o One Shot 23 tenha caído tanto.