The room was spotless and one of the most unique views in the world. The staff really went out of their way from meeting us at the train station to get our luggage to finding us the very best guide for Machu Picchu. 10 of 10

Very well located hotel in Machu Picchu Pueblo. Just steps from the bus station to the historic citadel, making it extremely convenient for visiting Machu Picchu. The hotel is comfortable and above average compared to most options in Aguas Calientes. The room was clean and the overall stay was good, though not luxurious. The beds and pillows were acceptable, but not particularly remarkable. A very good and practical choice for a short stay in Machu Picchu.

The location was excellent and the view from my room was superb! My room overlooked the river rapids, which made for soothing sounds all night. The hotel staff was fantastic and lovely. I had a massage and it was probably in the top 3 best massages I’ve ever had! My only issue is that the air conditioning unit in my room would make a loud crunching/clicking noise every few minutes. I told the front desk about it and their solution didn’t work.

Clean, comfortable, attractive room. Amazing view of the river. Worth paying extra for it. Breakfast buffet had very good selection and quality. Amazing service. Picked us up at train station and carried our suitcase to hotel. Did same on way back. One-minute walk to the bus stop. Would absolutely stay here again!

This was one of my favorite hotel stays ever. Our room was so comfortable and beautiful, and falling asleep to the sound of the river was a magical way to experience this area. I especially enjoyed how lovely the front desk staff (Milene and Enzo) were and Escarlet’s delicious cooking and wonderful service.

Over priced for what you get, i will not call this a 4 star hotel. We had 3 different rooms, all the toilets have issues.

Muy buen staff!! Agradezco a todos, se pasaron de buenos!!

Enjoyed a family stay with two rooms (1 with 2 twins and one suite). The suite had excellent balcony and functional hot tub with salts provided. Staff were excellent. Property manager Alcedis and his front office manager Maria were both very helpful, knowledgeable and service oriented. Maria accommodated my request for additional coffee, and frequently checked in on how the stay was going. Alcedis gave us the option of late check out for one room due to hotel not being completely full and even walked my husband to ticket station, waited for him and made sure he got the correct bus tickets. Excellent staff and great value for this property. I would stay here again as a family or couple.

Pesonnel très gentil, vue de la chambre. SPA et nourriture à améliorer

River view was very nice.

Great stay. Loved the pisco sour class. Will continue to recommend

Great staff and room was clean

Perfeito

We really enjoyed our stay at Casa del Sol. Maylin in particular was super friendly, patient, and always willing to help when we needed directions or had questions getting around. She made everything a lot easier. There was also a man who helped us with our bags as soon as we got off the train. He was incredibly welcoming and set a really good first impression for the hotel. The room was comfortable and the location was great. A beautiful view of the river running along the rear of the hotel greeted us from our room. The only thing I wished we had known ahead of time is that if you turn the thermostat all the way down, it can freeze up when it’s humid and cause a big leak when it melts. Not a huge deal, but it would’ve been nice to get a heads-up. Overall we had a great stay and would definitely come back.

Very attentive staff. The river view was lovely, and the breakfast before going up to Machu Picchu in the early morning was exactly what we needed. Kudos to the staff for their care and hospitality

Everything was great but they did not honored the 20% discount for food and spa.

Room was amazing great location

Quarto com vista rio bom, ótima localização e bom café da manhã

Lugar aconchegante em Machu Picchu

There was a weird banging noise throughout the night from behind our AC/TV; still can make sense of why. The curtains wouldn’t close so we had to sleep with them open. The towels smelled used. The entire lobby smells like sewage.