Gorgeous view of Lyme Bay. The perfect end point for this leg of our SW Coastal hike.

The view from the restaurant is spectcular. Food is good, rooms need a make over

Terrible nights sleep. Had paid extra for premium room. But the Bed mattress definitely needs replacing. Next night moved to a smaller room. But manager would not refund the difference in room price. Just offered discount on a meal if we dined with them, but would not say how much discount. So no way would we eat just to get a minimal amount off. No brainer. Terrible Customer Service.

Fabulous position. Views amazing. Some of the friendliest and happiest staff we've come across. The rooms and dining area were spotless. Very impressed

Pros: The view is outstanding. There is always either the cafe, or the bar or the restaurant open. Cons: The rooms are outdated. Food is average and expensive. Drinks are expensive. Breakfast quite poor and if you want a cappuccino that’s £5 extra.

Lovely hotel great views

Such a wonderful place, some lovely views.

The staff were all extremely friendly and helpful; they made the stay special. The views from the restaurant were wonderful; the food was very good with a good choice each evening and it tasted very nice. The disappointing part was the lack of servicing in the room. At check in we were asked if we needed new towels or the room cleaned each day and we said that it wouldn’t be necessary. However we did expect that the tea and coffee would be replenished each day and also that the bed would be made for us; neither of these things happened. If we don’t get these basic services then we should be offered a reduction in the rate for those nights. I don’t mind paying for service but I object to paying for a non- service.

The experience was amazing from start to finish. Easy check in on line, met by very friendly and helpful staff on reception. Breakfast and evening meals were absolutely delicious.

Stayed for 2 nights. Hotel a little tired although clean and staff very attentive. Great views across Chesil Beach from the restaurant, lacking in a comfortable seating area around the bar. Food was a tad lacking and evening meal pretty pricey for an average meal.

A very dated property. The view from the breakfast room is amazing and staff is very friendly. But the corridors feel like a hospital and the rooms might have been nice 30 years ago. For the rather high price point, this was sadly disappointing.

Beautiful easy access stunning views

It was ok room was a bit dated and dark needed to have tge light on most of the time was woken upp by the heating coming on the pipes were banging. Bathroom was nice Good shower.

Was told breakfast was open til 11am for the bank holiday. This was incorrect so I never got breakfast. Hotel is nice though, great location and free parking

Very friendly staff. Buffet breakfast is really good

The view from the restaurant, and the breakfast was very good

Beautiful location and great restaurant. Large confortable bed.

We always choose The Heights because, it's not only convenient but the facilities and menu are good. Also the staff are both friendly and helpful. We love the whole atmosphere.

Very nice hotel with excellent view Breakfast was good friendly staff have been here many times would recommend

Staff were excellent food options were good