The room was clean. We had a problem with the front desk staff and manager. They gave us a hard time because my Expedia confirmation had my married last name but the ID I have has my maiden name. Every other ID has my married last name. Apparently Montreal states that both need to match. That’s fine, but if I provide a confirmation number and I show you my Visa with the matching last name and they have taken my money in advance, why are you not allowing me to check in. Then you don’t provide a solution until I ask you what can I do. It was an aggravating situation at 10:30 at night after travelling for 7 hours by car.