ゴールデンウィーク中で混み合ってましたが、 夕食も朝食もゆったりおいしくいただけました。館内の温泉施設は人が多くてゆったり出来なかったので 内湯にはいりましたが、天然湯♨️だからお肌がすべすべになりました。また機会を作ってゆっくり行きたいです。

所有人員服務態度都很好早晚餐都很好吃，浴場金湯銀湯泡完真的舒服

This was a wonderful and relaxing stay

設施非常豐富

-The kaiseki dinner was excellent, offering a great selection and a private dining space. -The breakfast buffet also had plenty of choices. -I last visited a few years ago — the hot spring was outstanding back then, quiet and relaxing. This time, it seems to have been renovated, and the number of guests has clearly increased. -On a side note, there was an uncomfortable incident in the onsen area: a woman (who spoke English and appeared to be Chinese) was holding a mobile phone under her yukata, seemingly taking photos. It made me feel quite uneasy. I noticed there were clear signs prohibiting cameras, so the rules were well communicated — it was simply a matter of someone not being self-disciplined. I reported it afterward to the staff, who were ready to respond immediately, though I only approached them later. I appreciated their quick reaction and willingness to help. -Perhaps having occasional staff patrols in the onsen area could help prevent such incidents in the future.

温泉気持ちよかった スタッフの対応も良かった もう少し清潔さがあれば星4つ

窓ガラスが少し汚かったのが残念

좋았습니다

Dinner was amazing. Breakfast was very Japanese,l as well. not western if wondering. Overall cool experience. Not walkable from the train station imo

おもてなし、泉質、お部屋、料理全て完璧でした。毎年の定宿にさせて頂ければ幸いです。本当に大満足の宿です

Room was clean but slightly outdated and not as big as we had thought it would be, especially for one shared with 5 adults and a baby. Staff were polite and were always quick to accommodate the baby.

The toilet in the room is smelly

很棒的住宿。住宿時要留意裸足和存放拖鞋的規定。客房與溫泉有曲折的聯通道，很有趣。早餐很好吃。

溫泉水是天然的溫泉水,而家酒店內可使用的服務種類繁多

Kaiseki was superb and more than i thought, service and quality was good. People there was very nice.

We had a great stay!

The spa is excellent! Highly recommended

Everything is excellent except we had a bad experience for the free shuttle when we were leaving.

The hotel is clean and well presented. The room was very good. The onsen was fabulous.

子供がいるので、もう少し大きい部屋に案内してほしかった。