Great room, had the deluxe queen. A very clean and modern. Staff friendly, restaurant good. Would stay again

I booked my room at 11.48am and recieved my receipt but no further communication regarding the booking. I arrived at 3.30 expecting reception to be open as check in was from 2pm only to find the opening hours on the door (8am-5pm) had been covered with stickers amending them to 9am-3pm and an after hours number to call. There was also a note saying the restaurant (which I had planned on using) was closed for the week. I phoned the after hours number and was told she didn’t know why I hadn’t been contacted by reception but I needed to pay a $100 bond for the room. As this is standard in most places I gave her my card details. She then proceeded to tell me she needed an additional $185 for incidentals incase I used anything in the room which would be refunded once I left. I got the key and then went to the room. I was mortified to find there was no way to lock the door from the inside and the adjoining room was also accessible by a door with no lock. As a single female traveler I found this extremely unsafe. The room itself wasn’t clean, there was something spilt on the floor that hadn’t been cleaned up and there was a dead bug stuck to the bedding. To their credit the after hours personnel did agree to cancel the booking and to contact reception the following day to get a refund due to the circumstances. The motel itself was nothing like the photos on the website indicated and was very run down.

we found the facilities well maintained and clean. everything needed apart from 1 spoon. the staff were great - the restaurant extremely helpful and the food was fantastic. could not fault our stay of 2 days at all. thanks

A couple of minor things our room wasn't cleaned although clean towels were left. Admittedly the lady attempted to clean the room but we weren't quite ready . We were only there two nights so we were ok. The toaster was faulty.

It’s okay for a Motel, clean and tidy (had booked a deluxe room). Cutlery and a couple of plates are in a draw which we only noticed when we left. One more thing that would be nice to have would be a microwave which the room was lacking.

Nice for shirt stays- good amenities- nice restaurant.

Good

The room was in good condition, clean. The staff were friendly. Parkin was easily accessible and free.

Neat rooms. Good for the dogs. Great location, walking distance to the best cafe in town and a nice walk trail.

The room is a donga style. However the King single bed and linen makes for a perfect sleep. The bathroom is renovated and a bar fridge and wardrobe space is provided. Unfortunately i was woken at 10:30 by young blocked talking and laughing loudly. Some people have no thought for people who have to get sleep. The restaurant is very good. Staff Are very erlcomng and pleasant. Good value for money.

Check in was difficult no staff at reception at 2.20 pm phoned mobile but could not find booking than transferred to another person needed to quote intinery no than give my credit card details over phone along with my car rego & my drivers lic no. This took over 30 mins which giving this amount of information I felt is way beyond for a one night stay in a motel

The room was very comfortable, quiet and peaceful. The staff were fantastic, very helpful.

Car park is easy to negotiate. Staff were totally awesome. Loved the place.

Parking was easy at the door. A bit noisy when guests returned to their room in the middle of the night. Bed was comfortable and linen clean. You get what you pay for, and it was reasonably priced.

Small room not like the pictures, one small bar of soap for three people,had to ask for extra toilet paper,fridge not working, no glasses, hair left in shower.😠😠

Allowed us to park our motorbikes under cover during rain. Comfy and clean room. Spacious bathroom. Restaurant wasn’t open on the night we were there, which was a shame as eateries are not walkable distance and we had to ride out in the rain to get a meal. Just our bad luck as to timing.

The rooms were clean but very basic and dated. No restaurant open at the weekends which is disappointing. However, the hotel has everything by you need for a one or two night stay.

Very good

Everything ideal 😀

Visiting family in town and they recommended the Kingsley. The room was fine but the receptionist was rude and aggressive. This behaviour diminished what was an otherwise nice experience