Sehr schoenes Spa und pool

The hotel itself is great. Large rooms, very clean. Food and wine in restaurant was faultless, and the server lovely. Very reasonably priced (and there’s a 20% discount for guests). Reception staff not great, especially at check in when staff member was insisting on a PIN number for a card that doesn’t have one. She would not accept that it could be inserted and verified with a signature (which the manager confirmed upon checkout). Very unsmiling, unfriendly reception staff. Maybe it was a language problem because I live in Bulgaria and love the people. Or maybe they are trained to be overly formal. Great location though. Bad news: bar shuts at 10/10.30! Also bad: cleaner came into my room both mornings when I was in bed, despite my Do Not Disturb light being on. Scary!

Det var rent og fint hotell, og det var kjempegod service, men det var vanskelig å bli forstått. Det som trekker ned er frokosten. Det var svært dårlig utvalg. For en som ikke tåler gluten var det ikke alternativ på brødmat.

Situé en plein centre de Burgas - super hôtel avec spa, piscine, clim, room service etc ... Un service 5 étoiles à petit prix! Je recommande

Great location, helpful staff, loved it

Great gym nice pool good location. Good breakfast buffet too. Can recommend

Loved our stay. The spa and swimming pool were really nice too. Would highly recommend!

Kahvaltısı süperdi. Bol çeşit ve kaliteli.

Clean rooms,good location. Parking is not free even for hotel guests!

All seems up-to-date. Excellent walk-in shower.

M

Kahvaltı güzel, otopark doluydu. Dışarıya park edebilirsiniz denildi. Haftasonu park edilebilir alana park ettiğimiz halde aracımız çekildi. On araçlık park yolunda sadece bizim araç yabancı plakaydı. Sadece bizim araç çekildi. Park edilmiş araçların arasında olmamıza rağmen sadece bizim aracı çektiler.

Temiz oda, iyi lokasyon. Otopark ücretli

Otopark görevisi saygısız ve ırkcılık yapıyor Türklere karşı gidecek kişilere uyarım

Otopark kötü görevli saygısız ve en önemlisi ayrımcılık yapıyor para meraklısı ve açgözlü ırçılık yaptığını ve türküleri sevmiyor gidecek kişilere uyarım olsun hotel resepsiyon görevli kızlar onjn tarafında yer alıyor

Stayed here many times over the years with no problems but my recent stay was disappointing woke up at 1am to find my room was full of black flies everywhere on the walls ceiling and in the bed I was horrified ran down to reception to find the lady on the desk very rude and unfriendly saying it was my own fault for opening the window and offered to give me a vacuum cleaner to clean them away I wasn’t impressed and insisted on moving room which was instantly declined saying there was no rooms available still saying it’s my own fault sorry but where was the notice to say do not open windows there wasn’t any nor any fly screens on the windows for a 4 star hotel this was disgusting I argued my point and said I would lodge a complaint with management so the lady then offered me a new room which I moved myself to also the spa pool is like a public swimming baths with kids jumping in the pool and jacuzzi it’s open to the public for swimming lessons not just hotel guests so don’t go here for relaxation as advertised as there isn’t any .

Das Hotel ist zu empfehlen

Great location and amenities

Harikaydı

KONUMU,TEMİZLİĞİ,ÇALIŞANLARIN GÜLERYÜZLÜLÜĞÜ,HAVUZU İLE AİLECEK İYİ VAKİT GEÇİRECEĞİNİZ GÜZEL BİR OTEL.