Xếp hạng và đánh giá tổng thể The Ritz-Carlton, Bangalore

The service at this property is perhaps the best I've ever experienced. The staff really look after you well!

I recently had the pleasure of staying at The Ritz-Carlton, and I must say, it was an unforgettable experience from start to finish. From the moment I walked through the doors, the warm welcome from the staff set the tone for an incredible stay. The attention to detail was evident everywhere – from the impeccably maintained facilities to the thoughtfully designed rooms that combined luxury with comfort. Every corner of the hotel exuded elegance and sophistication. The service was truly world-class. The staff went above and beyond to ensure every need was met promptly and with genuine care. Whether it was the concierge providing tailored recommendations, housekeeping attending to our room with precision, or the dining staff offering exceptional service, each interaction left a lasting impression. The dining experience was another highlight. The on-site restaurant served exquisite meals, and the breakfast buffet was a delightful start to each day, with a wide variety of fresh and delicious options. The amenities were equally impressive, especially the spa and fitness center, which were serene and well-equipped. The pool area provided a relaxing retreat, with attentive staff ensuring a comfortable experience. Overall, The Ritz-Carlton exceeded all expectations. It’s clear that guest satisfaction is their top priority, and they truly delivered. I cannot recommend this property enough for anyone seeking a luxurious and memorable getaway. I look forward to returning soon!

My go to hotel in Bengaluru. Love everything about this hotel. Jocelyn, guest experience manager was excellent in providing the required to support. Thanks Joceyln Murugesh, senior chef is always goes above and beyond in serving the tasty dishes..Thanks Murugesh. Big thumbs up for all the supporting staff.

The music all over the hotel, the lobby, lifts and in the the restaurants - especially in The Market - is too loud - it is difficult to have a conversation while sitting at the table

The staff at the Ritz Carlton make it special for the guests. From the time you check in until the time you leave, the staff do an outstanding job. The reception staff welcome you with a smile. Shaiju in the fitness facility kept me healthy and fit by taking a personal interest and training me on strength training. The cleaning crew on the 14th floor, Liu, Attithya, Sruthi and Joanna were outstanding and kept our room in great shape. Jocelyn and all the staff in the 15th floor club made sure my mother was well taken care of. I cannot thank the staff of the Ritz Carlton for making our stay special. We also held a reception in the ballroom and the function was well organized and beautifully done. I hope to return again soon.

Very courteous and helpful staff. Good food at all their restaurants, incl. the breakfast buffet. Great ambience.

Nice stay

Above beyond customer service

Our stay at the Ritz-Carlton was short but sweet. The staff - especially those at breakfast - were amazing & super helpful. Our room was lovely & comfortable. The breakfast was delicious. Maintenance of the property could be improved on: the rooms are a little tired & one of the steps on the ladder of the pool was broken. Overall, this is a great hotel and we wouldn't hesitate to stay here again.

For the most part, service was exceptional but exceptional at Ritz is a spectrum and where you land on it may correlated with where you are from. If you are a “ghar ki murgi”, you may get treated like “daal”

Zuvorkommendes Personal und eine ausgezeichnete Lounge.

子連れで行きましたが、リッツカールトンキッズのプログラムも参加したりと楽しめました！ 何よりスタッフの方が全員親切！！ ビュッフェスタイルの朝食にヤクルトもあり子供が大喜びでした。

Great

This is a very beautiful hotel and the service is exceptional.All the staff that we met are always smiling and wanting to do their best to make you feel welcome. The restaurants are all extremely good. We used the spa services three days in a row and we had possibly the best massage in the world. The therapists are trained so well and we really liked our treatments very much.

少し古いが良いホテルでスタッフの質も高い。

I cannot say enough good things about this hotel and their staff! From the moment we arrived we were treated like royalty. Our 3-year-old son was treated like the most special little one - they set up a pizza-making activity for him with the chef, gave him small gifts and even gave him flowers and balloons! The pool, spa, salon and all the amenities are top notch. We have never felt so pampered! The room was spacious, clean and comfortable. The food we had on property was delicious and all seemed individually prepared to our liking. This stay will make us consider Ritz-Carlton where we can for our world travels and is a must-stay when visiting Bengaluru.

Staff are wonderful and truly helpful. Great location, very central.

1- Room was nice but it was not possible to adjust air conditioner to comfortable level. When I turned on the A/C even at minimum level, inside the room became too cold like a refrigerator. I called room service and explained the situation. Their solution was to provide radiator heater. Finally I caught cold and became a sick 2- There is no good international restaurant inside the hotel. They say there is one called Market restaurant and adjacent Japanese restaurant. But do not believe, there is only very limited selection of international (mostly Asian) foods available. They are also serving Indian foods in the same restaurant and smell of the Indian foods are dominant over other foods. Prices are too expensive and quality of the foods never deserve these prices

Great location and room.

The property needed to stand out like the RITZ should be. It was OK but more for leisure travelers rather than business travelers. The TV did not work, i had to get TECHNICAL people to come and make the change. The Coffee machine did not work. There was no provision to use the business center unless i pay an unreasonable price per hour. the only choice i had was to use the Coffee shop which turned out to be even more expensive.