Customer service

The staff was nice the air conditioning was out in my room, they immediately transferred me to another room

The staff was absolutely amazing; it was the best I’ve ever encountered.

Nice property but aging. Room Ac was too cold and had to turn the system off. Only had shower floor towel the first day. I stayed 4 nights. Bedding was damp during the entire stay due to humidity.

Hotel

Beautiful and comfortable room, comfortable beds, and working AC despite the power in the whole city failing for a few hours. The pool is small but very nice and clean. The staff is quick to help and always with a smile. The room keepers do a good job, however, if you are going to tip, tip directly to the people that help you because I noticed some supervisor going onto rooms to grab tips before the cleaners can. Overall a fantastic experience. I will highly recommend to try the Sports Bar, which is nor advertised nor promoted by anyone at the hotel. Enjoy your stay!

Clean roam

My stay at Aloft Hotel was spectacular, we get a warm welcome from the security staff and front desk assistant. The hotel is very clean and well kept, the rooms very spacious and clean, great view of the city as well. Also, a wide variety to choose from at buffet breakfast, staff very pleasant and helpful.Lots of Amenities to choose from right at the hotel, plus supermarkets and gift stores in near vicinity of the hotel. L

Red has one of the best dishes I’ve had in Panama, its an Octopus dish. The shower gel they use smells great. Comfy beds and pillows

Bien

Attached 24-hour restaurant was perfect for late arrival.

Las habitaciones son grandes y el hotel bien ubicado

Breakfast was good fresh every day different hot meals coffee fresh juice fresh Service room attendant was excellent recommend 100 percent

Recomendo, quarto limpo, serviço do hotel impecável

No probé

Exelente servicio y ubicación muy cómodo !!

The room was very large and well designed except the lighting in the bedroom area was completely lacking, just one small desk light and a small light over each bed, I had to use a flash light to pack and unpack. The other concern is the significant finger pinch hazard when opening and closing the sliding door to the bathroom, the metal handle will smash your fingers when fully opening or closing the door if not careful. The Red (something) restaurant was good, but I did not appreciate the staff pushing us to use a QR code to see the menu, they eventually brought us a paper menu but said it was incomplete. Shows a lack of respect for older guests who have a hard time reading a menu on a phone.

The room was ok the stuff was helpful and friendly parking was easy

The breakfast was mediocre and the gym equipment needs updating.

La pasé muy bien