Nice and clean room. Good amenities.

A+++ Will stay here again.

Staff was very friendly. Hotel was very clean and the morning breakfast was fantastic.

Omar, the front desk staff member was ver friendly and helpful. He offered places to see in Thunder Bay and made restaurant suggestions. He made us feel very welcome. The hotel was nice, but the public areas and hallways could use a good cleaning. The room was clean, large and had a full size frig, which was nice. Linens were fairly plush. Bathroom was large.

We enjoyed our stay at the Marriott TownePlace Suites. The location was close to restaurants and hotels at the waterfront. The bed was comfortable and the room had more storage than I had ever seen, even in a suite. It had a full kitchen as well. The only downsides were the very poor quality of the pillows, and trying to avoid the big potholes driving into the parking lot.

All good

Awesome place but sadly didn’t make my check in time as me ride broke down on the expressway outside of Thunder Bay

The staff were wonderful and breakfast was great. It was so convenient to have a full kitchen. I would have given 5 stars, but for some reason housekeeping forgot to make up our room one day.

Excellent hotel for families.

Lucas helped me check in and was super friendly, let us know all the details of the hotel like when breakfast was and where everything was located and even gave us great recommendations for local restaurants in the area.

The hotel and our room were clean. The breakfast had a great selection of foods in the morning.

Very nice spot to stay!

Staff were very friendly. A little expensive for what you are getting.

Everything was great, except for a one minor issue. The coffee pot in our room had no lid, but staff were very attentive to this issue. 24/7 coffee in the breakfast room was wonderful! Early breakfast at 6:30am. Breakfast was amazing! Rooms were very clean and very comfy beds. Hotel is super clean. A special shout out to Pritish who went above and beyond in guest services. He really made us feel very welcome. Overall this place deserves 5 stars in every category!! Would stay here most definitely if ever in Thunder Bay again!! By far the best hotel stay of our road trip.

When I checked in, the front desk attendant Omar was enthusiastic and very welcoming. Our room was clean, or so I thought. Upon entering the restroom in the morning and getting ready for a shower, my eyes zoomed into every corner and crevice of the shower stall and to my dismay, there was black and pink looking mold. It was built up all along the base of the glass door to enter the shower. I let the new attendant know and she seemed confused and stated she would get someone to come look. I was annoyed but I waited from 10-4pm and no one came. I went back and the evening attendant sent someone within 20 minutes. It was cleaned thoroughly! Breakfast was good, much variety and the hotel is mostly quiet unless you are near an elevator. Lastly, I tried to contact Hotels for support but the app was blocking me from typing.

Bedside lights and power outlets not working Large hotel with long corridors Great breakfast room selection of food items

The first room they gave us was not cleaned. There were dirty towels in the bathroom and food left in the cupboard and it smelled like stale turmeric. The dining table had a chair with a broken seat. I moved the chair and the seat fell off! We made them give us a different room and it was marginally better. Very run down and worn. I expect so much better from a Marriott. The sitting chair was so worn and dirty we didn’t even use it. We took the sheet off one of the beds and laid it on the floor to put our suitcases on. It was just nasty. I would avoid staying in Thunder Bay all together. And the room was expensive!!

Overall great to stay at this hotel.

We had a long stay as we were out of our house due to a fire and I can’t comment enough how accommodating they were for us

The staff were courteous and friendly. The room was very clean.