We had a pleasant stay overall, and the kitchen and breakfast staff were wonderfully friendly—especially welcome given the warm 27°C to 33°C weather during our visit. We also really appreciated being given fans during our stay. While the rooms were fine despite a few small stains on the carpets, the basic breakfast selection and front desk service gaps—including being told no ice or cold water was available during those hot times and to just drink the tap water, even when requesting to pay for ice—made for a modest experience rather than an excellent one. ​It didn't dampen our overall experience as we were out enjoying the Efteling theme park, but these minor things are certainly details we will remember when booking next time.

Stelde helaas niet veel voor. Kids konden er niks doen. Bedden waren echt aan vervanging toe; zelfs zoon van 9 zei wat een verschrikkelijk bed. Erg verouderd, wel toe aan vernieuwing. Wouden nachtje dicht bij de Efteling om uitgerust aan te komen; helaas door veel overlast van andere gasten niet kunnen slapen. (Zelf on 01.00 receptie gebeld, die waren heel behulpzaal) kunnen hier niks aan doen, maar voor ons weggegooid geld!

Ok hotell, prisvärd och nära parken Efteling.

Ok rooms staff needs capacity to resolve maters faster

Fint værelse med god plads, god mad i restauranten

Two sinks in the bathroom. Bath and shower included in room. Fans included. Beds were very comfortable! Quite s tired room in terms of decor but still absolutely fine for what we needed and paid for. Shower gel and hand-wash also included in room. Free parking and there were plenty of spaces. Only a ten minute drive tk Efteling which was great 👍

La zona donde nos alojaron está necesitada de una reforma. Menos mal que tenía dos ventiladores. El desayuno y servicio del mismo un 10*. Calidad precio mediocre.

Toaster for breakfast would be good.

Bra frukost. Varmt på rummet.

Highly disappointing stay – poor hygiene and very noisy We had a very unpleasant experience at this hotel. Upon arrival, the bathroom smelled strongly of urine. When we notified the staff, their only solution was to spray perfume over it. This did not fix the problem, and it actually made things worse since our children cannot tolerate perfume. The rooms are old, dark, and have a musty, "old" air to them. There is no AC, and the beds are incredibly soft. On top of that, the walls are paper-thin. You can hear everything from the neighboring rooms, so if you have guests next door talking loudly, you can completely forget about getting any sleep. We cannot recommend this hotel.

For the price it was acceptable. The room was very hot and ac was not available. No fridge either.

Family rooms are not accessible via lift only stairs. Ours was located on the 2nd floor and you could feel the heat as soon as you reached the 2nd floor. The room temperature was dangerous considering we were travelling with a baby. Our baby was overheated the whole night we went to the reception as they had air con there and were advised nothing could be done by a very unhelpful member of staff despite clearly struggling with a baby in her nappy and a kid in vest and pj bottoms. We asked if we could move to another branch of the hotel as we had a car and were told to look it up ourselves. We had 2 small fans in the room however we weren’t offered any additional fans to help cool down or alternative room options. The room was very dated with terrible beds. The twin beds kept sliding apart my kid had to sleep across the bed to not fall down the middle. Breakfast was good and was in an air conditioned area. The location of the hotel was good also however the rooms and the heat of the rooms really let it down. The room didn’t feel super clean I found some hairs in the shower that belonged to another guest. If booked to stay here during the summer months I would change hotel it was unbearable in the heat.

Das Zimmer, war recht groß, im Bad gab es Dusche und Badewanne. Allerdings war das Zimmer recht staubig, vor allem der alte Teppichboden. Handtücher waren nicht ausreichend im Zimmer und beim Waschbecken gab es keine Seife. Das Frühstück war gut. Keine riesengroße Auswahl, aber es reicht allemal um gut satt zu werden. Selbst, wenn die Kinder wählerisch sind. Es gab keine Klimaanlage. Das war bei der Buchung ok, dass jetzt 30 Grad waren, ist unser Pech. Das Zimmer lag direkt über der Bar und dem Terrassenbereich. Abends lüften war mit großem Lärm verbunden.

Hotel agréable. Chambre propre.

Prima prijs-kwaliteitverhouding.

Our family booked two nights with this hotel after spending four nights at two other Fletcher hotels in the Netherlands, and we were VERY disappointed! We arrived to a room that was SIGNIFICANTLY different than the one displayed on EXPEDIA’s site. When we asked for another room or our money back to use at another hotel, our request was denied and we were offered complimentary drinks. Being that it was after 7pm, and we had been on the road all day, we had no option but to stay in this horrible room. They were kind enough to provide an adequate room for the second night, however, they refused to refund us the full amount for the first night, and rather offered us a €40 partial refund. We have spent thousands of dollars over the years with Expedia and sadly, we will no longer be able to use their services after they did not provide the support we needed in this instance. We will also be avoiding the Fletcher family hotels going forward as well. This experience spoiled our last nights in Europe, and we were hoping this could have been dealt with in a more fair manner.

Het personeel is vriendelijk. Het hotel ziet er redelijk goed uit. Leuk dat er ook een restaurant en bar aanwezig was. Alleen wij hadden de kamer voor personen, een appartementje met keuken. Deze is echt gedateerd en niet fris om te verblijven. Voor 1 nacht was het te doen. Maar meubilair moet wcht vervangen worden. De bekleding van de eetstoelen was gescheurd. Bak en feautuils ingezakt. Vloer heeft vlekken, bank heeft vlekken, eettafel was vies. Dw afstandsbediening van tv was kapot, de badkamer was schoon maar ruikt naar urine. Al met al mag er goed gereinigd en is een flinke opknapbeurt nodig

Couldn't get any drinks after 10 pm

Rafraîchissement des chambres à prévoir

Rooms were clean but very basic. No main light in the room. The coffee and tea facilities weren’t filled up on a daily basis. Breakfast was minimal for the price charged. Bar closed early or wasn’t even open.